Assistant Hotel Manager
2 days ago
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.
**Who We're Looking For**:
The Bay Hotel, nestled between the majestic Twelve Apostles Mountain range and the sparkling Atlantic Ocean in the heart of Camps Bay, is seeking an Assistant Hotel Manager/Host to join our exceptional team. In this role, you will be at the core of delivering extraordinary guest experiences, ensuring every visitor feels welcomed, valued, and cared for. As the Assistant Hotel Manager/Host, you’ll work closely with our guests, anticipating their needs, managing daily operations, and supporting the seamless delivery of our high standards. Whether it’s a luxurious wedding, a high-profile corporate event, or an intimate gathering, you’ll ensure each experience is personalized and unforgettable. Your role will involve coordinating with different departments, overseeing event logistics, and creating an environment where every detail is expertly executed. With a passion for hospitality and a commitment to excellence, you’ll be the friendly face guests rely on, providing guidance, support, and genuine care. If you’re ready to bring our guests’ visions to life and help create lasting memories, we would love to welcome you to our team at The Bay Hotel.
**What Is Required**:
To welcome guests and ensure that their accommodation is ready according to the company set standards. Assisting guests with the check-in and check-out processes. Ensuring that the guests have an amazing experience while staying at the property.
**Minimum Requirements**:
- Grade 12 or Equivalent
- Must speak, read, write and understand English at a professional level
- Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
- Accommodation Certificate/ Hotel School diploma is advantageous
- Drivers’ license
- Financial Diploma (Advantageous)
- Previous experience in the same or similar position in a 4/5 star hotel
- Familiar with all duties and procedures in Front Office / Reservations Department
- Opera experience is essential
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