Hotel Manager, Camps Bay
5 months ago
Village N Life is a leading tourism and hospitality company based in the beautiful Camps Bay.
The Bay Hotel in Camps Bay seeks a dynamic, forward thinking Hotel Manager to lead our extraordinary team.
To succeed in this role, you will need:
- Matric
- Hotel Management qualification
- Excellent Opera experience
- 3-5 years experience in the same or similar position in the luxury hotel sector
- Familiar with the duties of Front Office and Reservations departments
- Strong financial acumen
- Food and Beverage experience advantageous
- Good judgement and decision making skills
- Attention to detail
Further responsibilities:
- Develop and maintain good guest relationships and respond to guest needs promptly
- Maintain efficient Check in and Check out procedures
- To ensure effective liaison between the Front Office and other departments
- Ensure that accounts are balanced daily
- Reporting faults to maintenance and follow up
- Monitor daily variance reports and action shortages
- Demonstrate a sincere attitude to getting things done
- Develops solutions that improve the organisational performance of the hotel
- Initiatives that increase revenue
- Travel Platform management
- Achieve targeted Food and Beverage costs and budgets
- Hold regular performance appraisals with staff, identifying areas for development
- Guest and review driven
- Understand and capitalise on key guest demographic
- Innovative
- Deadline driven
- Focus on keeping the hotel informed of current hospitality trends, but be a trend setter, not a trend follower.
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