Hotel Operations Associate
7 days ago
Delivering Exceptional Guest Experiences
We are seeking a highly skilled and experienced Assistant Hotel Manager/Host to join our exceptional team at The Bay Hotel. In this role, you will be at the core of delivering extraordinary guest experiences, ensuring every visitor feels welcomed, valued, and cared for.
Your Key Responsibilities:
- Welcoming guests and ensuring their accommodation is ready according to the company set standards.
- Assisting guests with the check-in and check-out processes.
- Ensuring that the guests have an amazing experience while staying at the property.
Requirements:
- Grade 12 or Equivalent
- Professional level English language skills (speaking, reading, writing, and understanding)
- Computer literate with experience in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Accommodation Certificate or Hotel School diploma (advantageous)
- Drivers' license
- Financial Diploma (advantageous)
- Previous experience in the same or similar position in a 4/5-star hotel
- Familiarity with all duties and procedures in Front Office/Reservations Department
- MS Office (Word, Excel, and Email) essential
- Opera experience essential
What We Offer:
A company culture that focuses on growing employees through career development and incentives. A dynamic and supportive work environment where exceptional people and exceptional opportunity await.
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