Seeking Friendly Virtual Receptionist

2 weeks ago


Cape Town, South Africa Revitalize Pool And Spa Full time

**Company Overview**

Revitalize Pool & Spa is a leading boutique pool service based in Jacksonville, FL, dedicated to disrupting the pool service industry through a guest-focused approach, ethical standards, and integration of cutting-edge technology. We’re looking for an exceptional Guest Experience Receptionist who embodies our core values and is eager to contribute to our team's mission.

**Role Objective**

**Key Responsibilities**
- Manage inbound calls, directing them to relevant team members or resolving queries.
- Contribute to sales by guiding clients through our range of services.
- Accurate and timely billing operations.
- Collaborate with the team to collect essential materials and information from guests.

**Requirements**:

- Fluent in English (written and spoken)
- Excellent internet connection and a dedicated quiet workspace.
- Must possess a high-quality camera, microphone, and headset for seamless communication.
- Prior experience in a customer-facing role is preferred.

**Personality Traits**
- Punctual and detail-oriented
- A forever learner with a growth mindset
- Self-starter who thrives in a fast-paced environment
- Ability to meet deadlines without compromising quality

**Working Hours & Compensation**
- Full-time: 40-hour workweek

Saturday - 8am est - 3pm est
- Sunday - 8am est
- 12pm est

Mon 7:30est - 6pm est
Tues 7:30est - 6pm est
Wed 7:30est - 6pm est
Thursday - OFF
- Friday - Off
- One hour for lunch: 30 minutes paid, 30 minutes unpaid
- Competitive salary with direct deposits made on the 20th and 5th of each month.

**Application Process**

Complete the required assessment tests.

Finalists will be invited for a second, live interview.

**Job Types**: Full-time, Permanent

Pay: R60,00 per hour

Expected Start Date: 2024/03/11



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