Seeking Friendly Virtual Receptionist

2 weeks ago


Cape Town, Western Cape, South Africa Revitalize Pool And Spa Full time

Company Overview


Revitalize Pool & Spa is a leading boutique pool service based in Jacksonville, FL, dedicated to disrupting the pool service industry through a guest-focused approach, ethical standards, and integration of cutting-edge technology.

We're looking for an exceptional Guest Experience Receptionist who embodies our core values and is eager to contribute to our team's mission.


Role Objective

Key Responsibilities

  • Manage inbound calls, directing them to relevant team members or resolving queries.
  • Contribute to sales by guiding clients through our range of services.
  • Accurate and timely billing operations.
  • Collaborate with the team to collect essential materials and information from guests.

Requirements:

  • Fluent in English (written and spoken)
  • Excellent internet connection and a dedicated quiet workspace.
  • Must possess a highquality camera, microphone, and headset for seamless communication.
  • Prior experience in a customerfacing role is preferred.

Personality Traits

  • Punctual and detailoriented
  • A forever learner with a growth mindset
  • Selfstarter who thrives in a fastpaced environment
  • Ability to meet deadlines without compromising quality

Working Hours & Compensation

  • Fulltime: 40hour workweek
Saturday - 8am est - 3pm est

  • Sunday 8am est
  • 12pm est
Mon 7:30est - 6pm est

Tues 7:30est - 6pm est

Wed 7:30est - 6pm est

Thursday - OFF

  • Friday
  • Off
  • One hour for lunch: 30 minutes paid, 30 minutes unpaid
  • Competitive salary with direct deposits made on the 20th and 5th of each month.

Application Process
Complete the required assessment tests.

Finalists will be invited for a second, live interview.

Job Types:
Full-time, Permanent

Pay:
R60,00 per hour

Expected Start Date: 2024/03/11

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