Seeking Friendly Virtual Receptionist
2 weeks ago
Company Overview
Revitalize Pool & Spa is a leading boutique pool service based in Jacksonville, FL, dedicated to disrupting the pool service industry through a guest-focused approach, ethical standards, and integration of cutting-edge technology.
We're looking for an exceptional Guest Experience Receptionist who embodies our core values and is eager to contribute to our team's mission.
Role Objective
Key Responsibilities
- Manage inbound calls, directing them to relevant team members or resolving queries.
- Contribute to sales by guiding clients through our range of services.
- Accurate and timely billing operations.
- Collaborate with the team to collect essential materials and information from guests.
Requirements:
- Fluent in English (written and spoken)
- Excellent internet connection and a dedicated quiet workspace.
- Must possess a highquality camera, microphone, and headset for seamless communication.
- Prior experience in a customerfacing role is preferred.
Personality Traits
- Punctual and detailoriented
- A forever learner with a growth mindset
- Selfstarter who thrives in a fastpaced environment
- Ability to meet deadlines without compromising quality
Working Hours & Compensation
- Fulltime: 40hour workweek
- Sunday 8am est
- 12pm est
Tues 7:30est - 6pm est
Wed 7:30est - 6pm est
Thursday - OFF
- Friday
- Off
- One hour for lunch: 30 minutes paid, 30 minutes unpaid
- Competitive salary with direct deposits made on the 20th and 5th of each month.
Application Process
Complete the required assessment tests.
Finalists will be invited for a second, live interview.
Job Types:
Full-time, Permanent
Pay:
R60,00 per hour
Expected Start Date: 2024/03/11
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