Account Support Administrator

2 weeks ago


Cape Town, South Africa NSC Global Full time

Overview:
Purpose of Role:
You will be required to provide customers and Sales with a service that meets and exceeds their expectations. To establish end to end service from quotations, ordering, delivery and Accounts receivable.

**Responsibilities**:

- Produce and manage customer quotations, orders and request
- Be the first point of contact for clients and respond to any request
- Quotes, orders, financial, Logistics or any operational issues
- Provide regularly status updates on quotes, orders and delivery
- Ensure orders placement and to obtain current delivery times and provide POD reports
- Liaise with internal salespeople to discuss any current client issues
- Completion of daily trackers/work in progress reports.
- Responsibility to deliver within SLA 95% and FTR 98%
- Gain a basic understanding of each of the account sets within your team to enable you to provide effective cover during times of sales absence
- To effectively and efficiently own and manage any customer queries or escalations until resolution is passed to you from the sales or management team

Qualifications:

- Provide excellent customer Service
- Quoting and ordering experience
- Advanced Knowledge of Microsoft Excel
- Excellent communication and analytical skills - written and verbal
- Clear & Concise Communication Skills
- Ability to Multi task and plan
- Understand a sense of urgency, know how to prioritize
- Self
- Motivated
- Ability to multitask and deal with high level of pace and stress
- Proven Reliability
- Commercial Awareness and proactive attitude
- Team Player and positive attitude

Key Results Areas:

- 100% Accurate Quotes & Order Entry
- People / Account Management
- Assist AM in building Internal/External relationships
- CRM and order tooling skills (Navision & CRM tools)



  • Cape Town, South Africa Rubicon Full time

    **About the Sales Support Administrator position**: We are looking for an Sales Support Administrator to provide day-to-day sales related administrative support to our Account Executives and Account Representatives in our Sustainable Buildings team to ensure smooth sales procedures. Ultimately, you will drive growth to our company by being an essential part...


  • Cape Town, South Africa IQ-EQ Full time

    **Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Administrative Support (“AS”) operates within our Financial Statements production unit out of South...

  • Client Support Administrator

    Found in: Adzuna ZA B C2 - 2 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Our client, a leading Technical Services Provider in Cape Town, is seeking a Client Support Administrator to join their team. Part of your KPIs will be providing client support services to external and internal clients, resolving customer queries and requests, as well as fax and email accounts to clients on request and other ad-hoc duties.Â...

  • Client Support Administrator

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa Western Cape Recruitment Full time

    Our client, a leading Technical Services Provider in Cape Town, is seeking a Client Support Administrator to join their team. Part of your KPIs will be providing client support services to external and internal clients, resolving customer queries and requests, as well as fax and email accounts to clients on request and other ad-hoc...


  • Cape Town, South Africa Narker Property Group Full time

    We are a company in the property rental industry seeking the services of an experienced administrator who has administration and accounting experience. **Responsibilities**: - Prepare and send out monthly statements to clients - Reconcile accounts receivable ledger to ensure accuracy - Ensure accurate reporting of communications with customers - Onboarding...


  • Cape Town, South Africa Damen Shipyards Cape Town (Pty) Ltd. Full time

    **ABOUT US**: **Damen Services Africa** (Pty) Ltd, a South African registered company, is owned by Damen Services and Damen Shipyards, a major family-owned international shipbuilding and ship servicing company based in the Netherlands. Damen Services Africa is situated in Table View, Cape Town and the main business focus is to support Damen clients in...


  • Cape Town, South Africa PPECB Full time

    Job Description**Purpose** To provide administration and _oversight of customer and vendor management _processes. This a 6-month Fixed-Term Contract. - Job RequirementsQualification / Education Required - Matric Certificate - Relevant IT or Accounting qualification or Certification - At least 1 - 2 years' experience as vendor / customer administrator. -...


  • Cape Town, South Africa Call Centre Staffing Full time

    Our client is looking for an Accounts Consultant to manager their accounts. **Responsibilities**: Compile and send invoices to relevant clients for all subsidiary companies Process payments and expenses accounts for landlords and clients Process salaries Manage all compliance payments including VAT, SDL, PAYE etc Process payments and transactions on...


  • Cape Town, South Africa LRI Invest Full time

    Description Salesforce Account Creation Administrator Role Location: Cape Town, South Africa Department: Sales/Client Intelligence Employment Type: Permanent The Role & Key Responsibilities: - This newly created role will form part of a newly created team being established to provide control and governance around the key business function of managing...


  • Cape Town, South Africa SR & Associates Full time

    Our client is looking for a Key Accounts Administrator to join their fast-paced and dynamic team based in Cape Town. **Duties And Responsibilities** - Responsible for national account emergency work. - Retrospective costing with supporting evidence. - Updating customer portals. - Tracking and monitoring of all orders. **Qualifications and experience** -...


  • Cape Town, South Africa Western Cape Government Full time

    **Job Purpose**: The Department of the Premier, Western Cape Government has an opportunity for a suitably qualified and competent individual who will be responsible for all administrative functions which includes processing of all procurement needs of the directorate, support management in executing the directorates strategic objective. This post is...


  • Cape Town, South Africa CareerfinderZA Full time

    **Key Performance Area**: - Administration and accounting duties relating to the processing of Customer and Supplier Accounts - Producing accurate account reconciliations, as required - Preparing and collating documents for processing from CE into Pastel - Preparing, processing, and circulating of daily customer invoicing and monthly statements - Receipt of...

  • Accounts Administrator

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa Jobking Full time

    Our client is looking to hire an experienced and mature Accounts Administrator to join their office. This role offers varied duties - from debtors and creditors to banking, wages and office managementDuties:Full Debtors and Creditors functionCash book WagesPhone ordersClient liaisonGeneral office administrationCandidates must be experienced in the following...


  • Cape Town, South Africa Rubicon Full time

    **About the Role**: The Sales Support Administrator is responsible for managing the administration of client accounts, providing support to the National Head of Utility Services as well as assist and manage interactions relating to customer service and project administration. The role is also responsible for the administrative process of obtaining pricing...

  • Sales Support Administrator

    Found in: beBee jobs ZA - 3 weeks ago


    Cape Town, Western Cape, South Africa SA Home Loans Full time

    SA Home Loans's job vacancy, Career and RecruitmentJob title : Sales Support Administrator jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 15, 2024Quick Recommended LinksJobs by LocationJob by industries Key Responsibilities:Ensure full support is given to the Sales Consultants with regards to home loan applications and client...

  • Administrative Junior Support

    Found in: beBee S ZA - 3 weeks ago


    Cape Town, South Africa IQEQ Full time

    Job Description Administrative Support (“AS”) operates within our Financial Statements production unit out of South Africa. The AS deals with the preparation of our clients’ financial statements. The AS obtains the data from the Excel supporting workbooks and transfers the data to the Word-based financial statements. The AS is responsible for...

  • Administrative Junior Support

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa IQEQ Full time

    Job Description Administrative Support ("AS") operates within our Financial Statements production unit out of South Africa. The AS deals with the preparation of our clients' financial statements. The AS obtains the data from the Excel supporting workbooks and transfers the data to the Word-based financial statements. The AS is responsible for formatting the...

  • Operations Administrator: Administration Support

    Found in: beBee S ZA - 4 weeks ago


    Northern Cape,, South Africa Komatsu Mining Full time

    Komatsu Mining’s job vacancy, Career and Recruitment Job title : Operations Administrator: Administration Support (6929) jobs in Northern Cape Job Location : Northern Cape, Deadline : April 01, 2024 Quick Recommended Links Jobs by Location Job by industries Entry-level: Requirements: Grade 12. Diploma with accounting. Microsoft (Excel, Word, Outlook...


  • Cape Town, South Africa Graduate Placements Full time

    **Responsibilities**: - Resolving level 1 support issues (queries/requests) on the SAP2Grow help desk, from SAP support in the various regions, on time. - Managing and keeping track of the SAP2Grow help desk. - Responding to queries/requests where possible, or assigning more complex issues to relevant parties. - Maintaining a detailed schedule of internal...

  • Donor Support

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa HR Genie Full time

    Our client is looking for a Donor Support & Administration to join their team. Responsibilities:Timeously manage and respond to inbound telephonic and email donor queries.Assisting Head of Fundraising with administration and data requests.Assisting with internal quality assurance processes for external service providers.In conjunction with the Database...