Business Support Administrator
6 months ago
Position title : BUSINESS SUPPORT ADMINISTRATOR
Position reports to : OPERATIONS MANAGER
Business Unit : FACILITIES MANAGEMENT
**Main purpose / objective of the position**:
To maintain and oversee the mailroom requirements are done and carried out professionally.
**Decision making authority**:
Decisions are based on knowledge of theory and systems. Required to choose from a limited array of routines or rules at his/her disposal. Works within specific prescribed policies and guidelines which includes:
a. Standard Operating Procedures
b. Company policies and procedures
**Experience / Education**:
Grade 12. Minimum of two years administrative experience in a Facilities Management Environment.
**Skills required**:
MS Office Suite; Planon, Basic financial and numeracy skills, strong time management / prioritisation skills; Excellent administration skills.
**Knowledge required**:
Company’s procedures and processes, Standard Operating procedures, Basic knowledge of OHS requirements.
**Competencies required**:
Communication, Drive & Productivity, Teamwork & co-operation, Customer and quality focus, Accuracy.
**Major drivers of work volume**:
Number of requests, number of mail received, external courier requests.
**Interface / relationships with**:
Internal: Operations Manager, Drivers, on-site team
External: Client, Tenants, External service providers, example courier services
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