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Customer Orders Liaison
7 days ago
**Job Overview**:
**Date Posted**: Posted 1 hour ago-
**Location**: Cape Town, Western Cape-
**Job Title**: Customer Orders Liaison-
**Education Level**: High School / Matric-
**Job Level**: Intermediate-
**Minimum Experience**: 3 - 5 Years**Customer Orders Liaison - Montague Gardens, Cape Town.**:
Have you worked in the packaging industry environment managing orders on a large range of products? Our National client based in Montague Gardens requires your organisational and client liaison skills to join their highly successful team working 07.30 - 17.00 Monday to Friday.
Experience working on SAGE highly advantageous.
**Requirements**:
- Matric and minimum three years admin, data order processing experience
- Ability to liaise confidently with clients telephonically in a fast-paced environment
- Excellent attention to detail
- Ability to build solid client relationships
- Computer literate
- Hours: 07:30 - 17:00
**Duties and Responsibilities**:
- Reporting to the Branch Manager
- Assisting customers with orders inbound and outbound
- Invoicing of orders and sending for payment
- Processing customer orders and back orders daily
- Increasing customer spend by discussing specials and promoting new product lines
- Liaising with internal departments with queries on orders
- Informing customers if they have ordered out of stock items by offering alternatives
- Keeping customers updated if they are waiting for arrival of stock items
- Assisting with client enquiries or complaints
- Assisting with any additional projects or requirements within the department
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