Customer Relationship Liaison

2 weeks ago


Cape Town, Western Cape, South Africa Paradigm Recruitment Full time
Client Relationship Liaison - Maitland Cape Town

Job Summary:
As a Client Relationship Liaison, you will be responsible for building and maintaining strong relationships with the company's clients.

You will be the main point of contact for their clients, ensuring that their needs are met and that they are satisfied with the products or services offered.

Your primary goal will be to strengthen the relationship with all clients and help the company achieve their business objectives.


Requirements:

Own vehicle & driver's license
Proven experience in client relationship management, customer service, or a sales related position
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Excellent organizational and time management skills
Strong problem-solving and conflict resolution skills
Ability to manage multiple projects and priorities
Proficiency in Microsoft Office and CRM software

Responsibilities:

Serve as the primary point of contact for clients, responding to inquiries and concerns in a timely manner
Build and maintain strong relationships with clients to increase customer satisfaction and retention
Act as a liaison between the client and internal teams, ensuring that client needs are effectively communicated and met
Collaborate with sales and marketing teams to identify opportunities to upsell or cross-sell products or services to existing clients
Monitor client feedback and address any concerns or issues that arise
Identify and resolve client issues or conflicts in a timely and effective manner
Develop and implement strategies to improve client satisfaction and retention
Prepare regular reports and presentations to communicate progress to senior management
Attend industry events and conferences to stay up-to-date with market trends and competitors

Salary - R25, 000 - R30, 000 Total CTC plus commission

Job Types:
Full-time, Permanent

Salary:
Up to R30,000.00 per month

  • Cape Town, Western Cape, South Africa Paradigm Recruitment Full time

    Customer Relationship Liaison (Office Automation, PABX / ICT industry) - Cape Town (Western Cape)Requirements:Must preferably have sales experiencePrevious exp. in the role of client liaison / customer relationship management preferredExcellent communication skills & should be very well presentedMust have the ability to provide superior customer service & to...

  • Customer Liaison

    2 weeks ago


    Cape Town, Western Cape, South Africa Time Personnel Full time

    Job Overview:Date Posted: Posted 3 hours ago-Location: Cape Town, Western Cape-Job Title: Customer Liaison (Internal Sales)-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: - 5 YearsCustomer Liaison (Internal Sales) - Montague Gardens, Cape Town:Are you passionate about fostering strong client relationships while driving...


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    Job Overview:Date Posted: Posted 1 hour ago-Location: Cape Town, Western Cape-Job Title: Customer Orders Liaison-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: - 5 YearsCustomer Orders Liaison - Montague Gardens, Cape Town:Have you worked in the packaging industry environment managing orders on a large range of products?...


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    Job OverviewExpiration date:17 March 2024Location:Cape Town, Western CapeJob Title:Customer Liaison OfficerSalary:R15,000Education Level:High School / MatricJob Level:JuniorMinimum Experience:3 YearsCustomer Liaison Officer - Cape Town (Southern Suburbs).Are you a young, strong communicator with a knack for building customer relationships and understanding...


  • Cape Town, Western Cape, South Africa The Joblink Full time

    Contact person for this position:Cathrine HendricksRoles and responsibilities include but are not limited to:Ordering of stock and warehouse management Quoting & invoicing Client liaison Debtors & Creditors liaison Attending to customer queries Overseeing sales orders & deliveries Sending client reports Booking couriers Assisting in planning technicians and...


  • Cape Town, Western Cape, South Africa Webhelp Full time

    Job AdvertAre you a dynamic and detail-oriented professional with a passion for building strong client and internal stakeholder relationships? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for youIf you have a critical eye for detail and have stellar organisation skills then you could fit...


  • Cape Town, Western Cape, South Africa Cape Union Mart Full time

    We seek a passionate, energetic and hardworking Customer Services Liaison based in our Marketing Department. If customer service is your passion, then this is for you Journey to new Peaks with Customer ServicesKey duties:Management of social media platformsDealing with and resolving all other queries via toll-free, Facebook & Twitter in a professional and...


  • Cape Town, Western Cape, South Africa DOSS Full time

    Customer Relationship Manager responsibilities include: Building positive relationships with customers Assisting with generating new business Identifying opportunities for greater profitsJob descriptionCity based, vibrant compliance certification company (electrical, plumbing, gas) are looking for a Customer Relationship Manager to build and preserve...


  • Cape Town, Western Cape, South Africa Lula Full time

    WHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love,...


  • Cape Town, Western Cape, South Africa Aramex Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Scheduling of business appointments with client base/book Achieve individual targets Identify & grow client base and revenue through selling of additional supply chain products Establish customer needs, developing...


  • Cape Town, Western Cape, South Africa Aramex Full time

    Select how often (in days) to receive an alert: Scheduling of business appointments with client base/book Achieve individual targets Identify & grow client base and revenue through selling of additional supply chain products Establish customer needs, developing opportunities and grow customer base Update call and Salesforce reports Prepare and present...


  • Cape Town, Western Cape, South Africa Hi-Tech Recruitment Full time

    Western Cape, CPT - CBD R R Monthly Basic Plus Commission (Medical, pension, petrol and more, Market related, Negotiable)Calling all Customer Relationship Managers looking for an exciting role.If you are driven and ambitious, then this is the role for you.Requirements: Matric or a relevant tertiary qualification 35 years' experience in sales Proven sales...


  • Cape Town, Western Cape, South Africa Aramex Full time

    KEY RESPONSIBILITIES Scheduling of business appointments with client base/book Achieve individual targets Maintain existing business Identify & grow client base and revenue through selling of additional supply chain products Establish customer needs, developing opportunities and grow customer base Update call and REACH reports Prepare and present proposals...

  • Debtors Liaison

    2 weeks ago


    Cape Town, Western Cape, South Africa Servest Careers Full time

    Servest Office Services, a division of the Servest Group has an exciting opportunity for a Debtors Liaison. This role will be responsible for invoicing, collecting outstanding balances and maintaining customer accounts. Processing and capturing supplier invoicing and information. The successful candidate will be expected to utilize strong communication and...


  • Cape Town, Western Cape, South Africa Merensky Timber Full time

    Qualifications/ Experience Matric and preferably a diploma in sales / marketing At least five years' experience in the timber industry in a sales or management role Valid unendorsed driver's license(compulsory) Ability to read, analyse and interpret business communications.Knowledge and Skills: In depth knowledge of the Timber industry and related products...


  • Cape Town, Western Cape, South Africa ISMMART GROUP OF INDUSTRIES Full time

    Experience:10-12 years of progressive experience in the (E-Commerce Industry), 6 years of experience in Customer Relationship Department.**Requirement: Applicant must be a local or having work permitWe are seeking an experienced and customer-focused professional to lead our Customer Relationship Department in the relevant industry. As the Director, you will...


  • Cape Town, Western Cape, South Africa Leap Recruitment Full time

    Client Liaison Officer - Legal PracticeMy client a well established law firm situated in the City CBD, is seeking an experience client liaison officer to join their dynamic team.The primary purpose of the job is to proactively generate business leads and transactions with property agencies and developers and involves the following, but is not limited...


  • Cape Town, Western Cape, South Africa Quicket Full time

    Quicket is looking for a driven, solutions-oriented person with proven client management skills to not only look after our current client base but to develop and grow new business too. This person is able to think outside the box, come up with creative solutions to solve problems and possess acute attention to detail.We're a team of dynamic and diverse...


  • Cape Town, Western Cape, South Africa ISMMART GROUP OF INDUSTRIES Full time

    Experience: 6-8 years of experience in Customer Relationship Department roles, with 4 years in a leadership or directorial capacity in the (E-Commerce Industry).Requirement: Applicant must be a local or having work permitWe are seeking a dynamic and experienced professional to join our team as the Deputy Director of CRD in the vibrant and customer-centric in...


  • Cape Town, Western Cape, South Africa Pillango Placements Full time

    Western Cape, CPT - CBD**R R 25000 Monthly Cost To CompanyAre you passionate about the property industry and equipped with a proven track record as a Client Liaison Officer? If so, this is an exceptional opportunity for you to thrive with a large national law firm, based in Cape Town CBD.Role Overview: As a CLO/PRO, you'll play a pivotal role in supporting...