Customer Liaison Officer

2 weeks ago


Cape Town, Western Cape, South Africa Time Personnel Full time
Job Overview

Expiration date:

17 March 2024

Location:

Cape Town, Western Cape

Job Title:

Customer Liaison Officer

Salary:

R15,000

Education Level:

High School / Matric

Job Level:

Junior

Minimum Experience:

  • 3 Years
Customer Liaison Officer - Cape Town (Southern Suburbs).

Are you a young, strong communicator with a knack for building customer relationships and understanding their needs? Do you need to get your foot into the property door?


A niche property organization in Southern Suburbs is growing their team and looking for someone who can address concerns that customers / tenants may have by providing support in facilitating effective solutions.

This role entails constant communication with external service providers and the customers / tenants. If you are a customer and service-oriented person, then this is your opportunity to learn the industry and grow - full training to be provided

Salary:

R15,000 per month ctc dependent on experience.

Requirements:

  • Matric, driver's license & own transport essential
  • Excellent communication skills & well groomed


Computer Literate
  • Word and Excel
  • Previous experience in Payprop or Red Rabbit advantageous
  • Energetic person who likes to be busy and is an excellent team player
  • Wellspoken in English and Afrikaans
  • Confident personality who is selfmanaged and highly organised

Duties and Responsibilities:

  • Maintaining good relationships with clients and suppliers
  • Scheduling maintenance activities with plumbers, electricians etc
  • Coordinating repairs when issues arise within the building, contacting appropriate contractors and maintenance staff
  • Obtaining quotes for repairs and overseeing the completion of the work
  • Regular inspections of the buildings to identify potential problems before they escalate
  • Maintaining allocated budget, tracking expenses, prioritizing needs, and finding costeffective solutions
  • Ensuring that maintenance activities comply with relevant regulations and safety standards
  • Keep detailed records of maintenance activities, repairs, inspections, and service contracts, utilizing the CRM systems
  • Effective communication with relevant parties regarding scheduled maintenance


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