Customer Liaison Officer

4 weeks ago


Cape Town, South Africa Time Personnel Full time

Job Overview

**Expiration date**:
17 March 2024

**Location**:
Cape Town, Western Cape

**Job Title**:
Customer Liaison Officer

**Salary**:
R15,000

**Education Level**:
High School / Matric

**Job Level**:
Junior

**Minimum Experience**:
1 - 3 Years

Customer Liaison Officer - Cape Town (Southern Suburbs).

Are you a young, strong communicator with a knack for building customer relationships and understanding their needs? Do you need to get your foot into the property door?

A niche property organization in Southern Suburbs is growing their team and looking for someone who can address concerns that customers / tenants may have by providing support in facilitating effective solutions.

This role entails constant communication with external service providers and the customers / tenants. If you are a customer and service-oriented person, then this is your opportunity to learn the industry and grow - full training to be provided

**Salary**: R15,000 per month ctc dependent on experience.

**Requirements**:

- Matric, driver’s license & own transport essential
- Excellent communication skills & well groomed
- Computer Literate - Word and Excel
- Previous experience in Payprop or Red Rabbit advantageous
- Energetic person who likes to be busy and is an excellent team player
- Well-spoken in English and Afrikaans
- Confident personality who is self-managed and highly organised

**Duties and Responsibilities**:

- Maintaining good relationships with clients and suppliers
- Scheduling maintenance activities with plumbers, electricians etc
- Coordinating repairs when issues arise within the building, contacting appropriate contractors and maintenance staff
- Obtaining quotes for repairs and overseeing the completion of the work
- Regular inspections of the buildings to identify potential problems before they escalate
- Maintaining allocated budget, tracking expenses, prioritizing needs, and finding cost-effective solutions
- Ensuring that maintenance activities comply with relevant regulations and safety standards
- Keep detailed records of maintenance activities, repairs, inspections, and service contracts, utilizing the CRM systems
- Effective communication with relevant parties regarding scheduled maintenance



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