Administrator: Compliance Europcar Bruma

4 months ago

Johannesburg, South Africa Motus Corporation Full time

**Position Overview**:
The purpose of the position is to ensure accurate investigation of claims, providing meaningful feedback, timeous invoicing and adherence to performance and customer service standards, this also includes weekly and monthly claims reporting.

**Specific Role Responsibilities**:
**Job Outputs**:

- Primarily assist the National Manager: Operations and Support with specific duties.
- Manage daily reports requested by Management, following up on areas where gaps exist or feedback is required.
- Monthly reporting and compiling of statistics as required by the management
- Compile monthly overtime, walk up commission and incentive submissions, ensuring timely submission to HR/Payroll.
- Maintain meticulous records for the Operations Support Office.
- Manage the arrangements for meetings, travel requests and other arrangements on behalf of management.
- Maintaining current organograms of the regions and ensuring submission to business.
- Manage the processing and authorisation of all Sage X3 orders on behalf of management
- Manage the administrative aspects of the regions Occupational Health & Safety.
- Manage all updates and publish branch network, delivery/ collection areas, Greenway systems, E-commerce required updates to name a few.
- Update monthly Mediatech/ Close the Loop (NPS) reports
- Management of all other varied and general administrative duties not specified.

**Qualifications and Experience**:
**Minimum Experience**:

- 3-5 years of relevant administration experience within a similar environment.

**Minimum Qualification**:

- Matric or equivalent NQF level 4 qualification.

**Preferred Qualification**:

- Business Management or other relevant tertiary qualification

**Minimum Requirements**:

- **Computer literate with an intermediate level of comfort with Excel, Word, PowerPoint, and Outlook.**
- **A valid, unendorsed drivers’ license.**

**Skills and Personal Attributes**:
**Competencies**:

- Communication skills
- Business and Operations Management
- Business Development/Sales
- Analytical thinking
- Empowering people
- Relationship building
- Commercial thinking
- Driving results
- Openness to change
- Remaining composed
- Conflict management
- Managerial competence
- Operations Risk Management
- Customer focused
- Ethnics and Values
- Time management
- Reporting
- Able to work under pressure
- Negotiation Skills
- Ability to provide counselling, coaching, mentorship and support to ensure harmonious work environment.

**Personal Attributes**:

- Committed
- Professional
- Resilient
- Confident
- A ‘driver’ in their personality style; competitive by nature and ambitious for results.
- Independent, a self-starter.
- Comfortable with a fast pace, unpredictability and frequent change.
- Proactive, able to demonstrate initiative.
- Able to remain committed to creating and maintaining high quality and standards.

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