Product Sales Expert

3 months ago

Johannesburg, South Africa Nedbank Full time

**Job Purpose**
- Drive client value creation by supporting the frontline Sales team in a holistic manner through overall Client CVP management in line with cluster goals whilst ensuring effective problem statement articulation, client engagement, lead generation and solution structuring in the
- **Payments portfolio**.**Responsibilities**:
**Financial**:

- Drive financial objectives through budget gap analysis and creating awareness of the gap with the frontline Sales team.
- Drive, develop and manage client growth by identifying client CVP opportunities across sector and channel for market share growth, portfolio optimisation and ensuring enhanced commercialisation
- Input into refund app for client/CVP & conduct root cause analysis and execution of remedial action sand development of preventative measures

**Customer**:

- Provide product specific expertise and support to Sales and clients in terms of deal structuring and solutions due for acquisition.
- Drive client engagement to ensure product health, utilisation and conduct to understand competitor pricing, create customer value analysis (i.e., identifying additional cross-sell opportunities) and ensure client problem statement articulation.
- Responsible for client CVP around the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capability.
- Deliver a world-class service by ensuring a client centric culture.

**Product management**:

- Input into the product vision with a long-term strategic execution of business roadmap & strategy through creation of client and sector CVP's
- Provide feedback loop on product/process with regards to client needs, issues, pipeline and industry developments to ensure CVP, differentiators and target alignment.
- Drive excellence in strategy execution by integrating people, processes, management, systems, and measurements.
- Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive client-centred CVPs.

**Stakeholder Management**:

- Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing.
- Collaboration with stakeholders inclusive of defining and delivering on training and upskilling where needed within value chain for Sales and Client.
- Identify new vendor and partner opportunities and providing feedback to Product Specialist & Product Head.
- Ensure attendance and contribution to pricing, pipeline, CST and sector meetings with shared accountability of lead generation and acquisition conversion.

**Industry**:

- Drive the client change management process for industry, regulatory and compliance requirements or enhancements.

**Risk, Internal Audit & Compliance**:

- Ensure products adhere to all compliance, operational risks and security standards Accountability of Risk, Internal Audit and Compliance.

**People**:

- Manage the continuous learning, development and embedding of product knowledge across teams to ensure appropriate client CVP solutioning sales and product.

**Essential Qualifications
- NQF Level**
- Bachelor's degree in a business field such as commerce or banking or accounting or finance or sales and marketing or strategy
- Preferred Qualification- BCOM Finance, BCOM accounting, Strategy, Business Management
- Preferred Certifications- Agile, Product Manager/Owner
- Minimum Experience Level- 3-5 years’ experience in relevant product or related industry within Investment Banking
- 3-5 years of product CVP experience

**Technical / Professional Knowledge**
- Digital culture
- Technical product knowledge
- Strategic planning
- Budgeting
- Change management
- Principles of project management
- Leadership skills
- Risk Management
- Performance management
- Business Principles

**Behavioural Competencies**
- Customer Focus
- Driving Innovation
- Decision Making
- Hyper Collaboration
- Strategic Influence
- Leadership Disposition
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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