Cruise Sales Expert

2 months ago


Johannesburg, Gauteng, South Africa FCM Travel Full time

About the Role:

We are seeking a highly motivated and experienced Cruise Sales Expert to join our team at FCM Travel. As a Cruise Sales Expert, you will be responsible for planning, booking, and coordinating customer cruise experiences.

Key Responsibilities:

  • Utilize your travel experience to sell cruise packages, accommodation, tours, and related travel products to customers.
  • Deliver exceptional customer service to meet and exceed customer expectations.
  • Prepare and issue invoices, receipt payments, and maintain financial documents.
  • Stay up-to-date with the latest travel regulations and government restrictions.

About You:

  • You have a passion for customer service and a proven track record of achieving sales targets and KPIs.
  • You have comprehensive computer skills and the ability to confidently learn new computer systems.
  • You are ambitious, highly motivated, and an efficient organizer.
  • You have exceptional attention to detail and a love for problem-solving.
  • You have on-board cruise experience.

What We Offer:

  • Uncapped earning potential - the more you sell, the more you earn.
  • Travel discounts, including family and friends, health and wellness discounts (myBenefits).
  • Career opportunities in a network of brands and businesses across the globe.
  • Award nights, social team-building events, and opportunities to attend global conferences.
  • We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability.

Requirements:

  • Minimum requirements: Matric.
  • Added advantage: Tertiary qualification.
  • SA citizen.
  • Cruise experience (2 years on board).
  • Travel experience advantageous.
  • Proven track record.
  • Amadeus - advantageous.

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