Cruise Sales Expert
2 months ago
About the Role:
We are seeking a highly motivated and experienced Cruise Sales Expert to join our team at FCM Travel. As a Cruise Sales Expert, you will be responsible for planning, booking, and coordinating customer cruise experiences.
Key Responsibilities:
- Utilize your travel experience to sell cruise packages, accommodation, tours, and related travel products to customers.
- Deliver exceptional customer service to meet and exceed customer expectations.
- Prepare and issue invoices, receipt payments, and maintain financial documents.
- Stay up-to-date with the latest travel regulations and government restrictions.
About You:
- You have a passion for customer service and a proven track record of achieving sales targets and KPIs.
- You have comprehensive computer skills and the ability to confidently learn new computer systems.
- You are ambitious, highly motivated, and an efficient organizer.
- You have exceptional attention to detail and a love for problem-solving.
- You have on-board cruise experience.
What We Offer:
- Uncapped earning potential - the more you sell, the more you earn.
- Travel discounts, including family and friends, health and wellness discounts (myBenefits).
- Career opportunities in a network of brands and businesses across the globe.
- Award nights, social team-building events, and opportunities to attend global conferences.
- We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability.
Requirements:
- Minimum requirements: Matric.
- Added advantage: Tertiary qualification.
- SA citizen.
- Cruise experience (2 years on board).
- Travel experience advantageous.
- Proven track record.
- Amadeus - advantageous.
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