Fctg Airhub

**Job no**: 523470
**Brand**: Product and Technology
**Work type**: Full time
**Location**: Johannesburg West
**Categories**: Wholesale & Product

**Role Overview**:
**Key Responsibilities**:

- Provide efficient and accurate support for air travel bookings, ticketing, and reservation changes.
- Assist with itinerary management, fare calculations, and ensuring compliance with airline policies.
- Offer expert advice on air routes, airline regulations, and travel requirements.
- Work closely with travel consultants and clients to resolve issues and provide timely solutions.
- Support the team with administrative tasks, ensuring data accuracy and proper documentation.
- Monitor and manage travel disruptions and changes, ensuring smooth coordination for clients.
- Maintain up-to-date knowledge of industry trends, airline policies, and new technologies impacting air travel.

**Required Skills and Experience**:

- Proficiency in Global Distribution Systems (GDS) Amadeus
- Indepth know on Air Sales through GDS and EGlobal
- 4 years minimum experience in air fares, sales and ticking
- Strong knowledge of airline regulations, fare structures, and ticketing processes.
- Excellent problem-solving skills and ability to think quickly under pressure.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Team player with a positive attitude and strong customer service orientation.

**Preferred Qualifications**:

- Previous experience in air support roles or similar within the travel industry.
- Fares and Ticketing / Travel diploma
- Familiarity with customer service systems and tools.

If you are passionate about air travel and have a keen eye for detail, we’d love to hear from you

**Applications close**: 29 Sep 2024 South Africa Standard Time

**Back to search results**

**Refer a friend