Product Specialist: Ci Global Grade 11

**Key Output** - Effective self-management and performance ownership - Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations - Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage...

**Position Outputs** This role has a high level of internal and external communication requirements including face to face interactions with Product Managers, Territory Managers, employees and agencies to deliver effective and efficient channel communications execution and marketing support for business growth - Development, management, monitoring and...

**Key Output** - Product - Caterpillar machine configuration; Product information release; NPI; Product training - MAPS Training - Production studies - Estimation of production possibilities with different scenarios. (Computer simulations) (FPC). Machine comparison studies - Payload studies - Measure actual vs recorded production figures by means of mobile...

**Key Output** - Effective self-management and performance ownership - Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations - Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage...

**Position Outputs** - Provide specialist advice on all customer rebuilds and repair requirements - Build and sustain excellent customer relationships - Research market trends to anticipate regional and overall performance as well as to address gaps in the market. - Identify opportunities by region and initiate plans to convert key customers. - Maintaining...

**Key Output** - Effective self-management and performance ownership - Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations - Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage...

**Key Outputs** - Mining U/C Product Manager understudy - Drive SGP initiatives for U/C - Provide solutions for all Caterpillar equipment customers and increase parts and service sales (i.e., CVA’s, Product trials, Mixed Fleet Conversions) - Support product support initiatives in the territories and visits to the territories (Coaching & Mentoring) -...

**Key Outputs** - Mining U/C Product Manager understudy - Drive SGP initiatives for U/C - Provide solutions for all Caterpillar equipment customers and increase parts and service sales (i.e., CVA's, Product trials, Mixed Fleet Conversions) - Support product support initiatives in the territories and visits to the territories (Coaching & Mentoring) -...

**Key Outputs** **Learning Facilitation** - Facilitate learning interventions according to the Caterpillar prescribed quality levels. (CIAP Certified) - Conduct practical training on engines/components as required by the curriculum. - Assess learning as per the pre-defined processes. - Coach and develop technical learners to the highest standard including...

**Core purpose of the role** The Data Governance Officer is responsible for ensuring the effective working of the data governance structures across the division. **Key deliverables and outputs** - 1. Collaborate closely with business and IT stakeholders in order to gather their data governance requirements, to understand their data, their (Meta) data needs...

**Core purpose of the role** The Data Governance Officer is responsible for ensuring the effective working of the data governance structures across the division. **Key deliverables and outputs** - 1. Collaborate closely with business and IT stakeholders in order to gather their data governance requirements, to understand their data, their (Meta) data needs...

**Key Outputs** - Produce BA artefacts, when required - Create use cases, flow/context diagrams as well as Business Case and Requirement analysis documentation for projects and changes allocated - Document business processes, functional and non-functional requirement (if applicable) - Stakeholder management - liaison with key business-unit’s...

**Core purpose of the role** **Key deliverables and outputs** - Evaluate documented resolutions and analyse trends for ways to prevent repeated future problems and opportunities for improvements to the support process. - Perform preventative maintenance where applicable. Prioritize, schedule, and administer all instances where enhancements and defect...

**Core purpose of the role** **Key deliverables and outputs** Evaluate documented resolutions and analyse trends for ways to prevent repeated future problems and opportunities for improvements to the support process. - Perform preventative maintenance where applicable. Prioritize, schedule, and administer all instances where enhancements and defect...

**Key Output** - Support the Operational Excellence team to achieve the Business Units BBS commitments - Help develop the relevant metrics, financial justification and valuation for BBS initiatives - Identify opportunities for replication of best practices - Deliver the required BBS concepts training to various teams, as required, within a Business Unit -...

**Key Outputs** - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support...

Key Outputs - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support Team -...

**Key Output** - Long term vision and Strategy for products - Industry Ambassador representing BWE and CAT, internally as well as externally. - Development and execution of the overall product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & Caterpillar. - Facilitate S&OP process i.e. machine forecasting,...

**Key Output** - Long term vision and Strategy for products - Industry Ambassador representing BWE and CAT, internally as well as externally. - Development and execution of the overall product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & Caterpillar. - Facilitate S&OP process i.e. machine forecasting,...

**Key Output** - Long term vision and Strategy for products - Industry Ambassador representing BWE and CAT, internally as well as externally. - Development and execution of the overall product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & Caterpillar. - Facilitate S&OP process i.e. machine forecasting,...