Product Specialist Mining Global Grade 11

**Key Outputs** - Mining U/C Product Manager understudy - Drive SGP initiatives for U/C - Provide solutions for all Caterpillar equipment customers and increase parts and service sales (i.e., CVA's, Product trials, Mixed Fleet Conversions) - Support product support initiatives in the territories and visits to the territories (Coaching & Mentoring) -...

**Key Output** - Product - Caterpillar machine configuration; Product information release; NPI; Product training - MAPS Training - Production studies - Estimation of production possibilities with different scenarios. (Computer simulations) (FPC). Machine comparison studies - Payload studies - Measure actual vs recorded production figures by means of mobile...

**Position Outputs** - Provide specialist advice on all customer rebuilds and repair requirements - Build and sustain excellent customer relationships - Research market trends to anticipate regional and overall performance as well as to address gaps in the market. - Identify opportunities by region and initiate plans to convert key customers. - Maintaining...

**Position Outputs** - Provide specialist advice on all customer rebuilds and repair requirements - Build and sustain excellent customer relationships - Research market trends to anticipate regional and overall performance as well as to address gaps in the market. - Identify opportunities by region and initiate plans to convert key customers. - Maintaining...

**Key Outputs** - Drive the Services Growth Strategy for Mining - Regional PSM and PSSR support and training - CAT Support Escalations - BBS Aftermarket projects owner / Lead - Customer satisfaction through implementation of VOC - Product GTM Strategy Development and Deployment - Market research and industry trends understanding & delivery of customer...

**Key Output** - Effective self-management and performance ownership - Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations - Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage...

**Key Output** - Effective self-management and performance ownership - Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations - Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage...

**Position Outputs** This role has a high level of internal and external communication requirements including face to face interactions with Product Managers, Territory Managers, employees and agencies to deliver effective and efficient channel communications execution and marketing support for business growth - Development, management, monitoring and...

**Key Outputs** **Business Strategy**: - Formulate the equipment strategy aligned with overall organisation strategic mandate and plans - Set specific departmental goals in collaboration with management. - Oversee the implementation of plans and goals. **Equipment Sales**: - Selling of new equipment within the different regions - Provide any relevant...

**Key Outputs** - Provide solutions for all Caterpillar, Energy and Transport industrial related equipment. - Market Industrial Engines Parts and Service business. - Provide repair option solutions and technology solutions - Provide CVA solutions, Repair Option solutions and work with internal and external customers for continued growth of STU, POPs and...

**Key Outputs** **Learning Facilitation** - Facilitate learning interventions according to the Caterpillar prescribed quality levels. (CIAP Certified) - Conduct practical training on engines/components as required by the curriculum. - Assess learning as per the pre-defined processes. - Coach and develop technical learners to the highest standard including...

**Key Output** - Develop and implement joint growth initiatives with Caterpillar and affected regions. - Drive machine Sales Execution discipline across Southern Africa - Execute BWE/Caterpillar machine sales Growth plan - Negotiate and allocate Sales Variance funds (non-CAP) from Caterpillar to support business growth. - Support of Sales Reps as a Product...

Key Outputs - Create stakeholder communication plans and documents to support the Project Manager and Project Sponsor - Drive use and adoption of project management tools and templates - Facilitate meetings and workshops - Coordinate work stream activities - Maintain documents, reports, and registers - Facilitate and perform project control measures - Manage...

**Key Outputs** - Produce BA artefacts, when required - Create use cases, flow/context diagrams as well as Business Case and Requirement analysis documentation for projects and changes allocated - Document business processes, functional and non-functional requirement (if applicable) - Stakeholder management - liaison with key business-unit’s...

**Key Output** - Building of a team environment that enables maximum productivity and department profitability - Performance management of the team - Competency development of the team including ensuring that Operator Learning Specialists are CIAP and SETA accredited as assessors and moderators. - Correct staffing and safety of the team - Achievement of the...

**Key Output** - Effective self-management and performance ownership - Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations - Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage...

**Core purpose of the role** **Key deliverables and outputs** - Evaluate documented resolutions and analyse trends for ways to prevent repeated future problems and opportunities for improvements to the support process. - Perform preventative maintenance where applicable. Prioritize, schedule, and administer all instances where enhancements and defect...

**Core purpose of the role** **Key deliverables and outputs** Evaluate documented resolutions and analyse trends for ways to prevent repeated future problems and opportunities for improvements to the support process. - Perform preventative maintenance where applicable. Prioritize, schedule, and administer all instances where enhancements and defect...

**Position Outputs** - Drive Services Growth by executing the BWE Aftermarket Strategy specific to the UC & GET major class - Utilise CAT Tools to monitor and report wear patterns on Bucket, Bowls and Undercarriage - Generate and prioritise regional leads through the PSE platforms - Utilization of Caterpillar GET & UC CWMS reports to compile a Wear Parts...

To manage the Technical School of Excellence, generate revenue and build technical, product knowledge and technology capability in the organisation’s workforce across all verticals in Service, Parts, Sales and After Sales, inclusive of external customers in Construction, Mining and Energy and Transportation industries. Develop world class technical...