Reservations Consultant Luxury Brand Based in

4 weeks ago


Franschhoek, South Africa HotelJobs.co.za Full time

**Join a Dynamic Team as a Reservations Consultant in Franschhoek**

Kendrick Recruitment is thrilled to be assisting a top-tier client in the beautiful **Franschhoek** in the hunt for a **Reservations Consultant** to join their **RES DESKS** team. If you're organised, detail-oriented, and have a passion for the travel and hospitality industry, this could be the perfect role for you

**The Role**:
As a Reservations Consultant, you will play a key role in supporting the various reservation desks, ensuring smooth and efficient operations for a collection of unique lodges and camps. With a focus on exceptional customer service, you’ll be helping to manage bookings for travel, flights, transfers, and stays. You’ll work closely with the team to ensure that the reservations process is accurate, fast, and always aligned with client expectations.

**What We’re Looking For**:
**Key Skills**:

- An eye for detail - accuracy is a must, no matter how small the task
- Strong written and verbal communication skills.
- A friendly, professional phone voice and a confident, approachable demeanour.
- Organisational skills to keep everything running smoothly.
- Ability to work independently and multi-task effectively.
- A level-headed approach to solving problems.

**Essential Experience**:

- ** Matric** is a must (Diploma/Degree preferred).
- Previous experience in reservations or travel bookings (flights, transfers, and accommodation).
- Tech-savvy - able to quickly adapt to new systems and platforms.
- Familiarity with database systems, OTA, and reservation management tools.
- A people-oriented, team-player mentality.

**Working Hours**:

- Full-time role, weekdays 08:00 - 17:00, with occasional weekends and public holidays.
- Must have reliable transport to the **Franschhoek office** and a solid internet connection at home.

**Salary**:
Competitive, based on your experience and skills.

If you’re ready to make an impact in a role that offers growth and a fantastic team environment, we’d love to hear from you

**How to Apply**:
Send your CV and a recent photo today and become part of a top-performing team in a beautiful setting.



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