Customer Experience Executive

Our client in the Automotive industry is looking for a Customer Executive to ensure optimal customer service to a client on completion of a sale for preparation of the car to be purchased and collectedKey requirement Relevant qualifications Valid driver's license At least2 years of experience in a customer interfacing role MS Office suiteKey responsibilities...

KEY RESPONSIBILITIES: - Oversees the entire research process from start to finish together with the Senior Research Executive - Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

A popular holiday destination group of companies is in the process of employing X2 Customer Experience Executive (Holiday Concierge) to execute all functions relating to club members, s.a. reservation bookings, account management, customer care, eGuest admin and Membership optimisation via sales & upgrading. _This is a great opportunity for the young and...

Location - South Africa - Johannesburg - Travel required - No travel is expected with this role - Job category - Marketing - Relocation available - This role is not eligible for relocation - Job type - Professionals - Job code - RQ069311 - Experience level - Intermediate Job summary **Entity**: Customers & Products **Job Family Group**: Marketing...

Responsibilities: Development and management of a customer loyalty programme for the brand and create lifetime value through the programme. Evaluate the programmes performance and investigate opportunities to recommend promotions and strategies that drive member engagement (e.g., ROI, new member acquisition and activation goals). Planning and execution of...

Key Responsibilities: - Responsible for all projects allocated to themselves and their team - Brainstorms proposals with regards to research design, costs and timing - Project Brief and Timing - Sample Design - Screener, Questionnaire / Discussion Guide Design and Testing - Data Collection Brief - Design Tables, Analysis Plan and Coding (Tab spec, Analysis...

KEY RESPONSIBILITIES: - Oversees the entire research process from start to finish together with the Senior Research Executive - Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

**Job Summary**: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. **Minimum Qualifications and Experience**: - Diploma: Marketing or healthcare related. - 3 - 5 years in a health care environment. - Experience as a...

KEY RESPONSIBILITIES: Oversees the entire research process from start to finish together with the Senior Research Executive Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

**Responsible for all projects allocated to themselves and their team**: - **Brainstorms proposals with regards to research design, costs and timing**: - **Project Brief and Timing**: - **Sample Design**: - **Screener, Questionnaire / Discussion Guide Design and Testing**: - **Data Collection Brief**: - **Design Tables, Analysis Plan and Coding (Tab...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

Location South Africa Johannesburg Travel required No travel is expected with this role Job category Marketing Relocation available This role is not eligible for relocation Job type Professionals Job code RQ06931 Experience level IntermediateJob summaryEntity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator...

Job Summary:As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience.Minimum Qualifications and Experience: Diploma: Marketing or healthcare related. years in a health care environment. Experience as a customer experience specialist...

Marketing Executive Permanent JHB00319 FMCG, Retail & Warehouse Gauteng, JHB Central R R Cost To Company Looking for a seasoned Marketing Executive, must have experience in the development and strategic guidance of Digital Strategies and Cross Channel Strategies in a senior/executive capacity within a large organisation; Executive leadership experience...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service **CUSTOMER EXPERIENCE ADMINISTRATOR** Johannesburg To manage the front-of-house duties and responsibilities at the welcoming area of the campus. To answer all telephonic calls in a...

**Job Profile Summary** - The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryDevelop...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

To be successful in this role, the ideal candidate is to be mainly responsible for the customer operations department, responsible for building customer operation and customer loyalty programmes for the Brand. He/she will need a creative skillset which enables them to brainstorm new initiatives. Ultimately, the candidate will ensure that their area of...