Head of Organisational Support

1 week ago


Johannesburg, South Africa The Recruiters Full time

**Title**:
**Head of Organisational Support**:
**Salary**:
75000

**Description**:
Job purpose
The primary responsibility of the HOS is to increase operational efficiency in the Organizational Support Departments providing leadership to the diverse team and overseeing daily activities.

Key Responsibilities
- Provide Leadership to Organizational Support team
- Deliver competent and efficient operational support through the development of a strong Organizational Support team; with a solid foundation of the Vision and Mission, Core Values and Field values of the organization.
- Lead, motivate and support a growing HOS department and team including the setup and implementation of career development plans for all direct reports and problem resolution.
- Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent service to the PC.
- Maintain effective collaboration and communication between Organizational Support functions and all other departments within the organization.
- Ensure organizational efficiency
- Set and actively pursue strategic and operational objectives to accomplish ministry vision, playing a leading role in long-term planning, and to work towards operational excellence;
- Improving the operational systems, processes and policies in support of the organization\'s mission;
- Ensure operational activities remain on time and within defined budgets;
- Support better management reporting, information flow and management, business process and organizational planning;
- Conduct regional budget reviews with relevant teams and finance and report to management. Monitor implementation within budget framework;
- Maintain an excellent understanding of all ministry standards and procedures in terms of Finance, IT and People & Culture. Maintain all risk and compliance standards and processes.

**Category**:
Management

**General Requirements**:
Experiences and Qualifications
Key Qualities (Personality, Character, Calling, Culture)
- Committed Christian with a calling to serve the Persecuted Church;
- Servant leadership character and leadership style.
- Ability to lead and influence staff to achieve personal and organizational goals.
- People orientated with understanding of the dynamics of change management in a complex international organisation;
Key Skills and Experiences
- Bachelor’s degree in operations management, business administration, or related field (MBA or similar);
- 10 years of senior management experience, with extensive experience in finance, risk and compliance management;
- Excellent ability to delegate responsibilities and empower people while maintaining organizational control;
- Excellent communication and interpersonal skills;
- Problem-solving and decision-making aptitude;
- Able to manage multiple activities and identify priorities, meet deadlines and solve problems with shifting and competing values in a complex environment;
- Cross-cultural communication and interpersonal skills;
- Fluency in English (speaking and writing); Spanish, Portuguese or French a plus.

Job Dimension
The Team
- Lead Organizational Support Team consisting of Finance, IT and People & Culture.
- Part of AFSLA:

- Regional Team;
- Leadership Team.

Key Relationships
- Accountable to Regional Director with direct line for overall performance, planning, support, and guidance;
- Responsible for managing Finance, IT and People & Culture Regional Manager with direct reporting line for overall performance, planning, support, and guidance;
- Consult and collaborate with Leadership Team on management and implementation of organizational processes;
- Consult and collaborate with Sub Regional Directors to understand their needs and collaborate in implementation of processes;
- Consult and collaborate with relevant ODI departments to ensure compliance to all ministry standards.

**Location**:
Johannesburg

**Consultant**:
**Shanita Kriel


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