Virtual Chiropractic Assistant
4 days ago
We are looking to recruit a remote-working Virtual Assistant to join our passionate call centre team in serving the Chiropractic industry.
**About the Company**
Balance VA is a highly successful call centre, based in the UK, focused on serving the chiropractic industry. As the administrative and client communication backbone of many chiropractic clinics, we are on a mission to deliver this excellent support to many more clinics. Balance Virtual Assistance was founded in April of 2018 and already has a full (and growing) range of clients all across the UK. We work with multiple different Chiropractic clinics, assisting them in their mission to impact their patients’ lives and get them out of pain.
**Overview**
We are looking to recruit a Call Operator / Virtual Assistant to join our call centre team.
Are you self-motivated, energetic, and enthusiastic about health? Do you care about people and have a confident, positive outlook on life? Then we are looking for you
As this is an exciting, fast-paced and challenging role you must be computer literate, able to multitask and work well under pressure. You must have a customer centric attitude and a strong work ethos, and be willing and able to learn a range of new skills. The job requires a lot of attention to detail with regard to names, dates etc. The role is well suited to people who are comfortable using computer softwares such as call answering systems, online booking platforms, and diary management platforms. Training and mentorship will be provided on all our softwares.
Existing knowledge of Chiropractic, even just having had treatment yourself, would be beneficial but is not required. You will have the opportunity to learn about Chiropractic, health and wellness, and join a growing company with a bright and exciting future
**Skills**
Required skills and experience:
- 3+ years experience with Microsoft Office
- 2+ years experience in Customer service
- Aptitude for computer-based technologies (including computer games) or experience with softwares such as Slack, Front App, and Online schedulers / Diary managers / Booking platforms
We would love to have you on our team, if you:
- Are great at multi-tasking, with good every-day computer skills;
- Possess great admin and organisational skills;
- Are punctual, reliable and customer focused with an attention to detail;
- Have exceptional customer service and communication skills;
- Are flexible, a committed team player and willing to go the extra mile;
- Pay great attention to detail, because the details matter a lot;
- Are a motivated, self-starter who can work independently with mínimal supervision;
- Are a positive person with and interest in health and wellbeing.
**Responsibilities**
**Compensation**
Your salary will be competitive and career progression opportunities are available. Depending on your skills and ambition, a managerial position could be offered in the future. The hours of work are varied, and there are a number of shift patterns available. This is a remote working position.
**Bottom Line**
**Job Types**: Full-time, Permanent
**Experience**:
- Microsoft Office: 3 years (preferred)
- Chiropractic Assistant: 1 year (preferred)
- Customer Service: 2 years (required)
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