Virtual IT Assistant

1 month ago

Cape Town, South Africa IBI Healthcare Full time

IBI Healthcare Institute is looking for a **Virtual IT Assistant **to join our team

As a Virtual IT Assistant, you will be responsible for maintaining and developing our CRM system and implementing systems automation solutions. You will work closely with our IT team to ensure the smooth operation of our systems and to improve efficiency through automation.

**Responsibilities**:

- Manage and maintain our CRM system, ensuring data integrity and system functionality.
- Develop and implement CRM customizations and enhancements to meet the needs of our organization.
- Design and implement systems automation solutions to streamline processes and improve efficiency.
- Troubleshoot and resolve technical issues related to CRM and automation systems.
- Collaborate with internal teams to understand their needs and develop solutions to meet those needs.
- Stay up-to-date with the latest CRM and automation technologies and trends.

**Qualifications**:

- Bachelor's degree in Information Technology, Computer Science, or related field.
- Proven experience in CRM maintenance and development, with expertise in platforms such as Salesforce, Microsoft Dynamics, or similar.
- Strong understanding of systems automation principles and experience implementing automated solutions.
- Proficiency in programming languages such as Python, Java, or JavaScript.
- Experience with database management and SQL.
- Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
- Strong communication skills and the ability to work effectively in a remote team environment.
- Proven ability to manage multiple projects and prioritize tasks effectively.
- Certifications in relevant technologies (e.g., Salesforce Certified Administrator) would be a plus.

**Who we are**:
Our mission is to provide high-quality, accessible, and affordable surgical care solutions. IBI Healthcare is a surgical group devoted to providing the highest quality healthcare services. Our vision is to become the most respected and successful surgical group in the United States for our patients, members, and partners. At IBI Healthcare, we are experts in incision-less acid reflux treatment surgery and are one of the leading experts on weight loss surgery in Georgia.

**Why IBI Healthcare?**

IBI Healthcare improves our patients’ lives through personalized care, exceptional service, and leading-edge treatments. You’re talented and dedicated to high-level patient care. You’ll choose IBI Healthcare because you want to work with people who are compassionate, welcoming, friendly, smart, energetic, and dedicated to providing excellent healthcare. As we change the face of medical management within Physician Group Practices, we’re providing our team members with a friendly, team-oriented culture

**Because**
- Fastest growing Surgical practice in the Southeastern United States - Staff works well together. Excellent supportive team environment. - Work alongside multiple physicians, clinical leaders, and staff. There is never a dull moment here. - Your work will be noticed and recognized. We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Application Question(s):
**Experience**:

- IT: 2 years (preferred)
- System Automation: 2 years (preferred)
- CRM Maintenance and development: 2 years (preferred)

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