Property Reservations Executive

2 months ago


Sabi Sand Game Reserve, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor - New Vacancy - Property Reservations Executive**

**Luxury Lodge - Sabi Sands, Mpumalanga**

**Requirements**:

- 3+ years of reservations experience in a lodge setting
- Strong written and verbal communication in English
- Excellent interpersonal and computer skills
- Financially aware with attention to detail
- High level of customer service and problem-solving abilities
- Adaptable, proactive, and able to work well under pressure
- Understanding of bush life and flexibility to assist in various tasks

**Responsibilities**:

- Provide information on room options, availability, and special offers
- Process reservations, payments, and confirmations accurately
- Address reservation issues and assist with changes or cancellations
- Maintain and update client databases and guest profiles
- Arrange flights, transfers, and other guest services as needed
- Ensure a smooth guest experience and resolve any concerns

**Package on offer**:

- R19 000 depending on experience
- Live-in (possible shared) + food allowance
- 50% company contribution to medical aid and pension (post 3-month probation)
- Share in guest tips
- 4 weeks on, 2 weeks off cycle



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