Property Reservation Executive

1 month ago


Sabi Sand Game Reserve, South Africa HotelJobs.co.za Full time

Be the Heart of Luxury at a Stunning Game Reserve as a Property Reservations Executive
Kendrick Recruitment is thrilled to announce an incredible opportunity for a Property Reservations Executive at a prestigious luxury game reserve in the magnificent Sabi Sands If you have a flair for customer service and a passion for wildlife, this role could be your perfect match
What’s the Role About?
As the Property Reservations Executive, you’ll be the friendly voice behind the reservations desk, ensuring that every guest’s journey begins with exceptional service. You will handle inquiries and bookings with flair, aiming to exceed reservations targets and maximise sales opportunities for this premier safari destination.
**Key Responsibilities**:
Provide accurate information on room options, availability, and special packages.
Manage reservations according to company standards and follow up on provisional bookings.
Update and maintain the client database while processing payments and issuing invoices.
Collaborate with lodge operations to resolve any booking issues, ensuring guest satisfaction.
Book Federal Air flights and road transfers for guests, along with special requests and excursions.
**What You’ll Need**:
**Experience**: Minimum of 3 years in a similar role with specific reservations experience in luxury lodges.
**Skills**: Exceptional communication skills, both written and verbal, with a strong command of the English language. Proficiency in computer skills and financial awareness is essential.
**Behaviour**: A proactive approach, excellent organisational skills, and the ability to multitask while maintaining a high level of customer service.
What’s in it for You?
**Salary**: R19,000 plus a monthly food allowance of R2,325
**Accommodation**: Live-in, furnished accommodation (possible sharing).

**Benefits**: Medical aid (50% company contribution after probation), pension fund (50% contribution after probation), share of gratuities, and 20 bed nights annually for family and friends at a discounted rate.
**Perks**: 2 free Virgin Active memberships and a leave cycle of 4 weeks on and 2 weeks off.
Don’t miss this chance to create unforgettable experiences for guests at a luxury game reserve in Sabi Sands ✨



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