Senior Guide and Front of House/ Reservations

4 months ago


Sabi Sand Game Reserve, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy-** **Senior Guide and Front of House or Reservations couple**

**Luxury lodge
- Sabi Sands, Limpopo**

This is 5 star - big 5 property.

**Requirements and duties for the couple**:
Front of house/ reservationist
- This is a full-time front of house/ reservations position.
- They must both have previous experience
- Need to be a team player, flexible & willing to work
- Management, instructing and overseeing of staff
- Management of central stores stock takes (with chefs) & ordering
- Involvement in kitchen ie. Planning menus and orders (experience with this would be to their benefit but not essential)
- Hosting of guests, including lock up duty on roster basis
- Overseeing camp preparation for guests - checking rooms, special touches, creative flair, attention to detail is a huge factor
- Weekly town trips when required
- Support to lodge manager & general managers
- Typing up of orders & checking in orders on arrival
- Strong admin function (including balancing of petty cash & handling/processing of gratuities)
- Filling in of other FOH staff when they are on leave
- Doing external activities e.g. Sundowner set ups; pancake stops etc.
- Must have a strong hands-on management style & be able to keep an eye on everything going on

Senior guide:

- Minimum of FGASA level 1, FGASA lead trails guide and FGASA ARH qualifications.
- Level 1 first aid certificate
- Valid driver’s license and PDP
- Registration with NDT/ DEAT
- Rifle proficiency certificate
- Management, instructing and overseeing of staff when lodge manager is on leave
- Management of central stores drinks & wine stock
- Overseeing lodge and property maintenance & upkeep
- Hosting of guests, including lock up duty on roster basis
- Overseeing camp preparation for guests
- Weekly town trips when required
- Support to lodge manager & general managers
- Small admin function
- Overseeing lodge managers function, together with other manager, when lodge manager on leave
- Must have a strong hands-on management style

**Package on offer**
- Market related
- Live in
- Company benefits



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