Workforce Skills Director

5 months ago

Johannesburg, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The world is changing at a phenomenal pace and companies are accelerating their digital transformations. This gives NTT a fantastic opportunity to win new business and grow through serving our clients requirements. To do this the skills of our people have to evolve; what got us here won’t get us to where we need to be.

The primary objective of this role is to lead on our workforce management plans ensuring we are recruiting and growing our skills for the future.

**Working at NTT**

Key Roles and Responsibilities
- Produce and be the custodian of the DO&GBS future workforce skills plan - defining what we have today and what we need in the future. Ensuring delivery of the plan is through others including the HRD’s, the L&D Director, the business leaders and the recruitment team amongst others
- Working with the HRVP, develop strategies to achieve DO&GBS future skills requirements through recruitment and development of existing workforce
- This role will work closely with the L&D Director who will be responsible for executing the training plan
- Design and deliver programs that will help DO&GBS achieve it’s gender equality ambitions including such ideas as developing a returning mothers program, a job changer program etc (this will evolve to other areas of inclusion over time but gender equality is the first priority)
- Coach, mentor and individuals in the team.
- Effectively manage a team, their resources, capacity and overall performance.

Knowledge, Skills and Attributes:

- Has worked in a similar skills focussed role to develop workforce strategies to develop future skills of teams and units
- Has experience of working in large global organisations
- Must have a proven track record of delivery in IT services
- A good understanding of the future skills required in an IT services organisation
- Delivery focus
- Analytical approach - being able to analyse what we have today compared with what we need in the future through external research is imperative

Required Experience:

- Relevant experience in a similar learning and development role within a related environment
- Solid working experience in a learning and development capacity
- Demonstrable experience in learning and development content creation, maintenance of training processes, and the successful development of ongoing training and development programs
- Strong previous experience leading and managing a team
- Excellent experience dealing with clients and managing service levels
- Excellent stakeholder engagement experience at all levels in the organisation

**What will make you a good fit for the role?**

**Mindset, relationship and stakeholder experience**:

- Has an output mindset - focuses on the impact of their actions and projects as opposed to task mindset, they must be able to make a difference and deliver
- Has the ability to communicate confidently at C-Level and builds meaningful internal and external relationships
- Is calm and considered but also brings a sense of urgency to their delivery, if we are to grow NTT we must transform our the skills of our organisation fast
- Is a problem solver and can work independently
- Proactively resolves internal issues at pace whilst preserving healthy, constructive relationships
- Is a team player - realises that the good of the organisation is more important than the performance themselves
- Demonstrated and relevant experience in a similar role within a related environment

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the worl

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