Workforce Manager

5 months ago

Johannesburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

To Optimize headcount resources to ensure maximum utilization of colleague’s time while maintaining a strong structure and foundation that will reflect client centricity, in line with Absa’s Strategy

**Job Description**:
Outputs to deliver this accountability:

- Contribute to a culture conductive to the achievement of transformation goals by participating in Absa’s culture building initiatives
- Support and encourage staff to participate and support corporate responsibility initiative
- Achieve operational excellence by supporting the implementation of business optimization improvement through team engagement. Encourage teams to generate innovative ideas and share knowledge
- Analyze headcount for increased productivity to ensure efficiency and profitability
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken
- Optimize headcount full time equivalent through refreshed calculations to ensure correct capacity in all different areas of the business
- Create monthly strategic reports for Managers and Executives and make recommendations on improved operational practices
- Attend monthly Manco meetings and present Workforce performance and sustainability metrics
- Guide and assess multi-skilling strategy and targets and measure the performance of plan vs actual
- Support Leaders with forecasting of business volumes
- Support Leaders in performance discussions
- Facilitate/Support weekly Workforce Meetings

Knowledge and Skills
- Facilitation and Presentation skills
- Conflict Management skills
- Analytical skills
- Business Analysis
- Communication Skills
- Leadership skills
- Strong Problem-Solving capabilities
- Relationship Management Skills
- Data Analysis
- Ability to coach and improve team and individual performance through data driven coaching conversations
- Performance Management
- Staff Resource Planning
- Forecasting and Scheduling

Education and Experience Required:

- Matric/Grade 12/ National Senior Certificate
- Advance Diploma/National 1st Degree
- Excellent communication and presentation skills, ability to synthesize the team’s info into recommendations presented to Stakeholders, and deliver oral and written reports to the Leadership team

Competencies:

- Analysing
- Deciding and initiating action
- Persuading and influencing
- Presenting and communicating information
- Relating and networking
- Working with people
- Ability to work with large data sets
- Ability to develop business/ value cases
- Creativity

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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