Contact Centre Consultants

Job Summary:We are seeking a highly skilled and experienced Nail Technician to join our team at Centre Recruit Consultants. As a Nail Technician, you will be responsible for providing exceptional nail services to our clients, including acrylic nails, tips, gel, gelish, nail art, manicure, and pedicures.Key Responsibilities:Provide high-quality nail services...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Empire Recruitment. As a Contact Centre Manager, you will be responsible for overseeing the daily operations of our client's call centre and its dedicated employees.Key ResponsibilitiesLead and manage a team of customer service representatives to deliver...

**ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

**GENRELA PURPOSE** **PRINCIPAL RESPONSIBILITIES** - Drive results through others - Meeting and exceeding sales and service objectives **GENERAL RESPONSIBILITIES** **Operations** - Ensure the effective and efficient running of the Call Centre. - Ensure that the contact centre KPIs are met. - Keep up to date with business development and new product...

One of our international travel and tourism (hospitality) clients are looking for a dedicated and driven Contact Centre Team Leader in Johannesburg to run the USA contact centre team. Qualifications and experience: Matric Travel / tourism diploma No less than 5 years' experience working in a contact centre, no less than 2 years' work experience as a...

A payment solutions provider is looking for a Contact Centre Advisor to protect and promote the business and interest of the company and to preserve its reputation and goodwill at all times. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Managing inbound and outbound calls within the Service Level Agreement (SLA) - Responding in a timely manner to client...

**Job Number** - 71223 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

**Job Number** - 72948 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

Job Purpose:The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through quality management. Providing full support to the Contact Centre...

Empire RecruitmentAre you a results-driven leader with a passion for delivering exceptional customer experiences? We're seeking a talented Contact Centre Manager to join our team.About the Role:As a Contact Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be...

FORMAL EDUCATION: Grade 12 or equivalent certificate NQF 5- Systems support Certificate in IT or Call Centres would be an advantage Diploma in IT and or Business would be an advantage EXPERIENCE: 1 - 2 years experience in IT Call Centre Environment TECHNICAL / LEGAL CERTIFICATION: CompTIA A+ (International) Microsoft Certified Desktop Support Technician...

Job Title: Senior Contact Centre ManagerWe are seeking a highly skilled and experienced Senior Contact Centre Manager to lead our customer service team. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring that customer service targets are met and exceeded.Key Responsibilities:Lead and manage a...

**Johannesburg - Hybrid** This is a hybrid position primarily based in Johannesburg, South Africa. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working **We give...

One of our international travel and tourism (hospitality) clients are looking for a dedicated and driven Contact Centre Team Leader in Johannesburg to run the USA contact centre team.  Qualifications and experience: Matric Travel / tourism diploma  No less than 5 years' experience working in a contact centre, no less than 2 years' work experience as a...

One of our international travel and tourism (hospitality) clients are looking for a dedicated and driven Contact Centre Team Leader in Johannesburg to run the USA contact centre team. Qualifications and experience:MatricTravel / tourism diploma No less than 5 years' experience working in a contact centre, no less than 2 years' work experience as a...

One of our international travel and tourism (hospitality) clients are looking for a dedicated and driven Contact Centre Team Leader in Johannesburg to run the USA contact centre team. Qualifications and experience:MatricTravel / tourism diploma No less than 5 years' experience working in a contact centre, no less than 2 years' work experience as a...

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

Job Title: Senior Manager: Customer Contact CentreThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key...

About the RoleWe are seeking a highly skilled and experienced Customer Contact Centre Manager to join our team at Bidvest Bank.The successful candidate will be responsible for managing all aspects of the Customer Contact Centre, including implementing fit-for-purpose technology to drive exceptional customer experience.Key ResponsibilitiesImplement improved...

Job SummaryThe Senior Manager: Customer Contact Centre will be responsible for leading the Customer Contact Centre team to deliver exceptional customer experiences through efficient and effective service delivery. The incumbent will implement strategies to drive sales, improve customer retention, and reduce dormancy.Key ResponsibilitiesDevelop and implement...