Contact Centre Consultants

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Minimum Experience:1 - 2 years...

Job Summary:We are seeking a highly skilled and experienced Nail Technician to join our team at Centre Recruit Consultants. As a Nail Technician, you will be responsible for providing exceptional nail services to our clients, including acrylic nails, tips, gel, gelish, nail art, manicure, and pedicures.Key Responsibilities:Provide high-quality nail services...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Empire Recruitment. As a Contact Centre Manager, you will be responsible for overseeing the daily operations of our client's call centre and its dedicated employees.Key ResponsibilitiesLead and manage a team of customer service representatives to deliver...

A leading insurance company is seeking a skilled Inbound Contact Centre Consultant to join their team at Planet10.This role requires the successful completion of regulatory checks, qualifications, and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Key Responsibilities: Achieve and maintain the necessary...

**ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

About the Role:We are seeking a highly skilled Inbound Contact Centre Consultant to join our team at Planet10. As a key member of our Insurance team, you will be responsible for delivering exceptional customer service and ensuring regulatory compliance.Key Responsibilities:Successfully achieve regulatory checks, qualifications, and accreditation to be...

A payment solutions provider is looking for a Contact Centre Advisor to protect and promote the business and interest of the company and to preserve its reputation and goodwill at all times. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Managing inbound and outbound calls within the Service Level Agreement (SLA) - Responding in a timely manner to client...

**Job Number** - 71223 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

**Job Number** - 72948 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

About the RoleThe client is seeking an experienced Service Delivery Leader to oversee the daily operations of their contact centre, focusing on service delivery, team leadership, and client relationship management. This individual will be responsible for ensuring optimal performance, managing budgets, and maintaining high service quality for US-based...

**Johannesburg - Hybrid** This is a hybrid position primarily based in Johannesburg, South Africa. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working **We give...

Gauteng, JHB - Northern Suburbs One of the leaders in the Insurance sector is looking for Sales Consultants to sell life cover to new and existing clients. - **At least 2 years’ experience within a Sales Outbound Call Centre**(with targets attached to the sales) - Financial services experience (advantageous) - RE Exam Advantageous - 30 FAIS Credits -...

Gauteng, JHB - Northern Suburbs - Monthly (uncapped commission, life cover, provident fund, medical aid) One of the leaders in the Insurance sector is looking for Sales Consultants to sell life cover to new and existing clients. - **At least 3 years’ experience within a Sales Outbound Call Centre**(with targets attached to the sales) and - at least 1 year...

Job Summary:We are seeking a highly skilled and experienced Spa Therapist to join our team at Centre Recruit Consultants. As a Spa Therapist, you will be responsible for providing exceptional customer service and delivering high-quality spa treatments to our clients.Key Responsibilities:Requirements:Beauty Diploma preferably CIDESCO, SAAHSP, and/or...

The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader is responsible for driving the...

**Requirements**: - Grade 12 - A Diploma/Certificate in Supervisory Management Diploma/Certificate - Knowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive) - 4 years overall experience required for the role - 2 years of the overall experience should be as a second in charge (2IC) to a Team...

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

Centre Recruit Consultants is seeking a highly skilled Spa Trainer to join our team. The ideal candidate will have a strong background in spa therapy and training, with a passion for delivering exceptional customer care and driving sales. Key responsibilities include conducting thorough consultations, personalizing treatment plans, and providing training...

Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its...

**Main job purpose** Manage, coach and mentor agents and teams of agents to ensure achievement of set, communicated and tracked key performance indicators and behavioural standards of engagement towards achieving and exceeding company objectives **Main Objective** Ensure agent and team achievement against set KPI targets through effective performance...