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Internal Sales Representative

5 months ago

Century City, South Africa ACDC Dynamics SA Full time

**What are we looking for**:
We are looking for an experienced and dynamic Internal Sales Representative to join our team at Richmond Park (Cape Town).

**What is the rep responsible for?**

The Internal Sales Representative is responsible for providing sound technical advice and solutions to customers on the ACDC product range. The incumbent will be required to build and maintain excellent customer relations.

**Key Performance Areas**
- Advise customers on technical information.
- Follow up on back orders.
- Queries and general administration.
- Up & Cross Selling including promotion of specials.
- Relationship and co-operation with external and internal sales team and other departments.
- Diffuse irate customer situations and provide feasible solutions.
- Building and maintaining customer relationships at all times.
- Attend training sessions on products, processes and/or launches _(mandatory and ad hoc training sessions provided)_

**Requirements**:

- Minimum Qualification Level - Matric
- Inbound Sales experience in the Electrical Field (2 - 3 years preferable)
- Excellent communication skills
- Ability to cope with change and remain calm under pressure
- Ability to multitask
- Excellent attention to detail
- Process-driven
- Systems orientated
- Strong personality
- Excellent planning and organization skills
- Excellent time management and perception of urgency
- Excellent problem-solving ability

Cost To Company
- Market Related + Commission

**Benefits**:

- Group Provident Fund _(Post probation)_
- Exposure to new and innovative industry solutions.