Client Success Coordinator
4 months ago
Are you a dynamic sales professional with a passion for building strong customer relationships and driving business growth? Join the team as a Customer Success Coordinator in Durban and leverage your 2+ years of experience in account management and sales to excel in a fast-paced environment. With a focus on maximising revenue and achieving sales targets, you'll play a crucial role in managing strategic accounts, developing new opportunities, and delivering exceptional customer service. If you have a proven track record in sales, excellent communication skills, and a keen interest in IT products and technology, we want to hear from you **Type: Permanent Salary: R15 000 - R26 000 pm Depending on experienceArea: Onsite in Durban** **Key Responsibilities**:
- **Customer Relationship Management**: Build and maintain strong relationships with customers, understanding their businesses, challenges, and opportunities.
- **Sales Achievement**: Develop and execute sales strategies to achieve sales targets within your assigned region.
- **Quote Management**: Proactively follow up on quotes and opportunities to drive sales.
- **Sales Support**: Collaborate with the External Sales team to identify and develop new sales opportunities.
- **Customer Service**: Provide exceptional customer service by promptly addressing queries, resolving issues, and ensuring customer satisfaction.
- **Operations Coordination**: Liaise with internal departments to ensure smooth order processing, delivery, and invoicing.
- **Reporting**: Prepare and submit weekly sales and activity reports to management.
- **Product Knowledge**: Stay updated on the company's products and industry trends.
**Requirements**:
- Matric with Mathematics is essential
- A tertiary qualification in Sales, Business Management or IT will be an advantage
- 2+ Years of experience in account management and sales.
- Experience in the IT Distribution or Commercial sector is advantageous.
- Strong communication, interpersonal, and negotiation skills.
- Ability to work under pressure and meet sales targets.
- Proactive and results-oriented mindset.
- Valid driver's license and own vehicle.
- Professional appearance and demeanour.
- Proficiency in English.
By joining the team as an Internal Account Manager, you will have the opportunity to contribute to the company's success and build a rewarding career.
**Job Types**: Full-time, Permanent
Pay: R15 000,00 - R26 000,00 per month
Application Question(s):
- Do you have a relevant tertiary qualification in sales/marketing or equivalent?
**Education**:
- High School (matric) (required)
**Experience**:
- Customer Service and Support: 2 years (required)
- internal account management, in the IT industry,: 3 years (required)
- Sales Support in IT Distribution: 3 years (required)
License/Certification:
- Driver's license (required)
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