Senior Account Manager

6 months ago

Johannesburg, South Africa Microsoft Full time

As an Enterprise Account Executive, you will have the opportunity to drive digital technology in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Be part of a dynamic, world-class community that will enable you to learn, collaborate, and contribute with the top minds in the industry. As the Digital Native Account Executive, you will bring your experience in innovation or startup/Unicorn ecosystem environments and familiarity with funding models, higher education innovation models & patents, and government/economic development programs.

With the support of deep Azure technical specialists in the immediate team, the role will drive growth of your Startup & Unicorn Enterprise customers in MS Cloud, including facilitating direct linkages to MSFT Research and Engineering where relevant.

Your expertise in understanding and addressing the business value of the MS cloud platform portfolio and a firm understanding of MS strategies and products to MS major competitors will make you successful in this role. Your ability to work with your customers in creating a joint vision of their business strategy to help build, grow, and mature their business with MS as a key partner.

**Responsibilities**:

- Customer Advocate - Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
- Industry Relevant Trusted Seller - Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
- Deliver Sales Excellence - Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
- Industry Knowledge - With deep industry knowledge, experience with Startups and Unicorns, and unparalleled business acumen, the Digital Native AE develops value propositions that align with our customer’s business strategies on digital transformation and cloud adoption, leveraging the rich portfolio of Microsoft and its partner ecosystem. We are looking for you to demonstrate deep expertise in our customers’ industry and businesses, knowledge of the markets in which each customer operates, and champion Microsoft’s ability to help the customer drive their digital transformation.

**Qualifications**:

- 5+ years of strategic business development in Startup/Unicorn ecosystems of innovators, incubators, funders, focused on “born-in-the-cloud” enterprises
OR 5+ years of experience driving digital transformation or cloud consumption
- 5+ years experience working in an industry (e.g., Finance, Health), driving digital transformation, and/or relevant work experience (e.g., consulting, technology)
OR Bachelor's Degree in Business, Technology, or related field AND 3+ years of experience working in a relevant industry (e.g., Healthcare, Finance, Insurance, Manufacturing, Automotive, Retail), driving digital transformation, and/or relevant work experience (e.g., consulting, technology)
OR Master's Degree in Business Administration Degree AND 2+ years experience working in an industry (e.g., Health, Retail), driving digital transformation, and/or relevant work experience (e.g., consulting, technology)

**Additional or Preferred Qualifications**
- 6+ year(s) experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Familiarity with funding models, higher education innovation models & patents, and government/economic development programs would be an asset
- 3+ years account management experience OR equivalent.

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