Senior Account Manager

3 months ago

Johannesburg, South Africa Ad Talent Full time

Who are we: We are a dynamic and innovative sports-based company at the forefront of the marketing and sponsorship industry. 

Who we are looking for: A Senior Account Manager responsible for maintaining and expanding our client relationships, managing the execution of sponsorship activation, media accounts and ensuring client satisfaction.

What will you do:

Client Relationships:

  • Establishing and maintaining relationships with key stakeholders
  • Actively participate in client conversations and conduct and control client meetings 
  • Meet regularly with client's teams to plan and progress account activity

Strategy:

  • Acquire an awareness of marketing techniques and strategies that are acceptable and effective for your clients
  • Develop an understanding of why creative work has been developed and its relevance to a client’s strategy
  • Participate in brand strategy planning workshops

Creative:

  • Assist strategy in developing creative briefs, feeding in research/account/marketing knowledge
  • Brief creative teams in a simple, concise, yet inspiring manner, making sure they are always fully informed of the client's requirements
  • Present and sell tactical creative ideas and work to clients on accounts that you are managing on a day-to-day basis
  • Challenge client thinking when appropriate, in line with campaign objectives and core creative idea/critique work in a constructive manner in line with the brief

Delivery:

  • Demonstrate organisational and time management skills to effectively manage work requirements
  • Ensure account team members are aware of all critical client deadlines to enable them to support you in prioritising work
  • Take ownership of all accounts within your portfolio, referring upwards when necessary/appropriate
  • Assist senior members with the full Client Management Service portfolio
  • Manage and update project tracking tools (e.g., progress reports etc.) regularly
  • Financial Management – assist in drafting and management of budgets, reconciliation and reporting
  • Take ownership of invoicing, following up on payment
  • Risk Management – take ownership on closing off jobs and look at profit margins and financial growth when dealing with client sponsorships and budgets
  • Supplier management - ensure suppliers deliver to the required standard
  • PR and Media Management and understand social media
  • Hospitality

People:

  • Foster good relationships with all internal departments and cross-functional teams
  • As a senior member of the Client Service team, assist where possible with the coaching and development of more junior members of the team for example, Account Managers, Account Executives and Interns

Business Development:

  • Play a key role presenting at pitch presentations
  • Work with other agency members to prepare responses to client requests for information and proposals
  • Spot opportunities for new business and share them with your manager

Media Solutions:

  • Assist manager in updating and managing material chase lists (fixtures, flighting codes, material submissions and proof of deliveries)
  • Assist manager in ensuring media flights correctly through spot list and post-campaign briefs and checks
  • General filing and administrative support (contracts, mandates, etc.)
  • Accuracy check and analysis of post-campaign data

What will you need:

  • Relevant bachelor’s degree
  • Minimum 3 years of experience
  • Must have worked on large-scale sponsorship campaigns and events

Required: Comprehensive knowledge in:

  • Project Management
  • Event Management
  • Hospitality
  • Sport
  • Budget Management 
  • Client Service
  • Reporting
  • Presentation

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