Order Management Specialist
2 days ago
**Company Overview**
MRI Software is proud to be an Equal Employment Opportunity Employer.
**Job Summary**
MRI Software is seeking a **Order Management Specialist** to join our team in the **Cape town Office**:
**Essential Duties and Responsibilities**
- Serve as the trusted advisor and provide guidance to global sales team members, supporting sales activity and enablement through the order fulfillment cycle ‘quote to cash’
- Manage stakeholders requests, queries and issues
- Opportunity approval, verification and quality assurance of submissions
- Identify and communicate errors and deficiencies to stakeholders for resolution
- Assist partnership with senior leadership to assist defining, refining, and maintaining effective & efficient sales processes.
- Monitor and review the Salesforce funnel and pipeline to ensure quality and accuracy
- Implement best-practices and standardization of sales processes leveraging efficiency and scalability
- Contribute to team metrics by through productivity, accuracy, identifying and efficiencies for improved effectiveness of processes on a daily basis
- Help prepare and monitor OM KPI dashboard and reporting
**Desired Experience**
- Education
- BA/BS, Masters preferred
- 3+ Years Experience in Enterprise Software Sales Operations
- Strong analytical skillset
- Urgency. High accountability, proactivity, diligence, and responsiveness
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