Call Center Team Leader
3 days ago
Call Center Team Leader Wanted
A1 Group SA requires require a dynamic Team Leader to spearhead an create a team for a market leading insurance campaign. This position entails directing and managing sales agents, securing targets and leading a successful team holistically. This position is for a target orientated individual who is energetic, ambitious and LOVES SALES We offer competitive commissions, incentives, rewards, growth, and development with loads of fun
**Responsibilities**:
- Managing a team of sales agents
- Optimizing sales
- Coaching, mentoring and managing objections
- Implementing sales strategies
- Data workflow management
- Assisting in the interviews
- Preparing weekly reports
Competencies
- Able to lead a team in a high-pressured environment
- Ability to multi-task, priorities workload and re-organize tasks as necessary
- Approachable, enthusiastic with a ‘can do’ attitude
- Confident and ambitious
- Target Driven
- Great management skills
- Effective communication both oral and written
- Successful track record in managing an outbound customer service team in a Call Center (+ 2 years’ experience)
- Matric or other relevant qualifications
- Contactable references
- Experience in the insurance industry
- RE1/RE5 (desirable)
Looking forward to hearing from you...
sales #teamleader #insuranceindustry #growthanddevelopment
newbeginnings #newadventures
**Job Types**: Full-time, Permanent
**Salary**: R8,000.00 - R15,000.00 per month
**Job Types**: Full-time, Permanent
**Salary**: R8,000.00 - R15,000.00 per month
COVID-19 considerations:
COVID-19 considerations:
please wear mask all the time
sanitize regularly
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Team leader: 1 year (preferred)
License/Certification:
- certificates (preferred)
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