Call Center Team Leader

6 months ago


Cape Town, South Africa A1 Financial Services Full time

**Call Center Team Leader**

A1 Financial Services is an authorized Financial Service Provider and we require a dynamic Team Leader to spearhead an insurance sales campaign. This is for one of the leading insurers in South Africa. This position entails directing and managing sales agents, securing targets, and leading a successful team holistically. This position is for an energetic, ambitious target-oriented individual who LOVES SALES We offer competitive commissions, incentives, rewards, growth, and development with loads of fun

**Responsibilities**:

- Managing a team of sales agents
- Optimizing sales
- Coaching, mentoring and managing objections
- Implementing sales strategies
- Data workflow management
- Assisting in the interviews
- Preparing weekly reports

**Competencies**
- Able to lead a team in a high-pressure environment
- Ability to multi-task, prioritize workload and re-organize tasks as necessary
- Approachable, enthusiastic with a ‘can do’ attitude
- Confident and ambitious
- Target Driven
- Great management skills
- Effective communication both oral and written
- Successful track record in managing an outbound Sales team in a Call Center (+ 2 years experience)
- Matric or other relevant qualifications
- Contactable references
- Experience in the insurance industry
- Background of Retentions and Customer services

Looking forward to hearing from you...

sales #teamleader #insuranceindustry #growthanddevelopment#newbeginnings #newadventuresahead

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 per month

**Experience**:

- Team leader/similar role: 2 years (preferred)
- Team leader: 2 years (preferred)

License/Certification:

- certificates (preferred)



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