Sub Product Owner-sap Cis

6 months ago

Midrand, South Africa Full Circle Resourcing Full time

Our client requires the services of a **Software Engineer (Senior) - **Midrand/Menlyn/Rosslyn/Home Office rotation**
- **Amazing brand with cutting edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**EXPERIENCE: 6-8 Years related working experience.**

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**
- South African citizens/residents are preferred.
- Degree in Information Systems or equivalent experience
- ITIL certification (advantageous)
- Any Scrum certification (advantageous)
- Minimum of 5 years of IT operations experience
- Minimum of 3 years of ITIL work experience.
- Minimum of 3 years of Scrum work experience
- Minimum of 5 years in a Team Lead / Agile Master environment

**ESSENTIAL SKILLS**:

- Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
- Expertise in agile development and DevOps incl. JIRA / Confluence
- Knowledge of current IT architectures, vendors, and trends.
- Professional communication and documentation skills
- Project and Start-up Management experience
- Analytical thinking skills

**ADVANTAGEOUS TECHNICAL SKILLS**
- Knowledge of framework Agile Working Model
- Knowledge how to implement authentication solutions: SAML, OpenID Connect, API gateways.
- Knowledge how to implement SCIM (System for Cross-domain Identity Management
- IT Security
- Troubleshooting and maintenance
- Expert knowledge in the areas of web and cloud technologies

**ROLE**:

- In the Platform IDP subproduct, we provide the platform identity providers for the GROUP.
- In doing so, we rely on the consistent use of standards.
- Ability to innovate, and a highly efficient operation of the web infrastructure are a success factor of the GROUP.
- As part of your job, you will be responsible for the implementation of authentication solutions and increase the level of automation of the deployed solutions as an enabler for "Leading Edge Operations".
- You analyse market trends with foresight and pro-actively build the required know-how.
- You work very closely with the web operations and the platform and infrastructure partners of the IT and Business organization on the solutions.
- You actively coordinate with the users of the solutions, the solution architects as well as the IT security.
- **Responsible for maintenance and operations (Dev/Ops), in particular**:

- Handling Tickets and Tasks with the responsibility for closing the same within defined SLAs (Service Level Agreements)
- Responsible for troubleshooting issues for the system and providing support
- Executing the required changes through configuration and coding (SCIM)
- Executing the analysis and resolution of Production Support calls
- Carrying out regression testing after each release of the SaaS software
- with central product owner for Platform Identity Providers where SAP CIS is positioned as a subproduct
- with Feature Teams of other IAM products
- with clients (app owners)
- **SubProduct Owner**:

- Working closely with the WEBEAM Product Owner and the Line manager to steer and support the feature team(s) from a technical point of view.
- Manage a technical team in the Sub Product Owner role to fulfil the prioritised requirements for IDP SAP CIS product using agile methodologies.
- Collaborate with GROUP AG Business and IT Product Owners and colleagues across multiple products and countries.
- Be the first point of contact for product owners, operations teams and testers regarding any queries relating to requirements and tech quality
- Guide the team on how to promote efficiency out of self-organized teams.
- Monitor team development progress and ensure that user stories are completed on time.
- Responsible for SAP CIS of central sector and their guidelines
- Timely escalations of Sub Product risks to the Product Owners if timelines, deliverables, or operational goals cannot be fulfilled
- Forecast and plan for resources, infrastructure, and licenses for the team in coordination with the Product Owner and Line manager in charge.
- Assist to ensure stability of systems and adherence of the team to Groups Operations standards.
- Assist to maintain a stable Operations standby list for the team.
- Assist Product Owner in identifying tech resource gaps within the team.
- Assist Product Owner in identifying additional training required within the teams
- Mentor team
- Ensure quality and up to date content of the knowledge base for the sub-product
- Ensure quality and up to date content of the Sub-Product and compliancy required documentation
- Manage Problem, Incident and Change process for dedicated ITSM service
- Upon demand willing to work on weekends (changes)
- Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
- Attend and moderate ope

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