Client Relationship Liaison
7 days ago
Our national client has a opening for a experienced Customer Relationship Liaison to join the Johannesburg team
- Develop and implement strategies for improving customer satisfaction and retention.
- Respond to customer inquiries and complaints in a timely and professional manner.
- Analyse customer feedback and use it to advise the various teams of how to improve products and services.
- Manage customer databases and keep accurate records of all customer interactions.
- Create job cards for service, maintenance, or equipment queries.
- Provide monthly reports on the various customer queries or complaints and facilitating the close out of those.
- Collaborate with other departments to ensure customer satisfaction, including sales, technical support, and equipment maintenance and installation teams.
- Identify and isolate critical queries to direct to the support teams for escalation and timeous resolution.
- Create and maintain a customer service manual to ensure consistent service across all teams.
- Handle escalated customer issues and work to resolve them in a timely and satisfactory manner.
- Stay up-to-date on industry trends and best practices for customer service.
- Grade 12 - Bachelors Degree in Business / Marketing or related - Minimum 3 years experience in customer service or public relations - Proficient in Microsoft Office (Power Point, Word and Excel) and customer service software at an intermediate to advanced level. - Experience in the optometric or healthcare industry an advantage.
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Client Relationship Liaison
4 weeks ago
Johannesburg, South Africa Jobted ZA C2 Full timeKey Responsibilities Client Relationship Management: Develop and maintain strong, lasting relationships with clients. Act as the primary liaison between the company and its clients. Account Management: Understand clients business needs and provide relevant IT, PABX, and telecommunication solutions. Monitor account performance and proactively address any...
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Client Relationship Liaison
4 weeks ago
Johannesburg, South Africa Dananda Talent Full timeKey ResponsibilitiesClient Relationship Management:Develop and maintain strong, lasting relationships with clients.Act as the primary liaison between the company and its clients.Account Management:Understand clients business needs and provide relevant IT, PABX, and telecommunication solutions.Monitor account performance and proactively address any...
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Client Relationship Liaison
4 weeks ago
Johannesburg, South Africa Dananda Talent Full timeKey Responsibilities Client Relationship Management: Develop and maintain strong, lasting relationships with clients.Act as the primary liaison between the company and its clients.Account Management: Understand clients business needs and provide relevant IT, PABX, and telecommunication solutions.Monitor account performance and proactively address any...
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Client Relationship Liaison
1 month ago
Johannesburg, South Africa Jobted ZA C2 Full timeKey Responsibilities 1. Client Relationship Management: - Develop and maintain strong, lasting relationships with clients. - Act as the primary liaison between the company and its clients. - Ensure regular communication and provide updates on services, products, and solutions. Account Management: - Understand clients business needs and provide relevant...
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Client Relationship Liaison
1 month ago
Johannesburg, South Africa Dananda Talent Full timeKey Responsibilities Client Relationship Management: Develop and maintain strong, lasting relationships with clients. Act as the primary liaison between the company and its clients. Ensure regular communication and provide updates on services, products, and solutions. Account Management: Understand clients business needs and provide relevant IT, PABX, and...
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Client Liaison Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Dananda Talent Full timeJob TitleClient Relationship LiaisonAbout the RoleWe are seeking a highly skilled Client Relationship Liaison to join our team at Dananda Talent. The successful candidate will be responsible for developing and maintaining strong, lasting relationships with clients.Key ResponsibilitiesDevelop and maintain strong, lasting relationships with clientsAct as the...
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Client Liaison Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Dananda Talent Full timeJob Title: Client Liaison SpecialistDananda Talent is seeking a skilled Client Liaison Specialist to join our team. This role requires strong communication and interpersonal skills, as well as the ability to understand technical concepts and explain them in simple terms.Key Responsibilities:Develop and maintain strong relationships with clients through...
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Client Liaison
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Customer Relationship Liaison
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Senior Client Liaison
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Client Relationship Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Dananda Talent Full timeJob DescriptionWe are seeking a highly skilled Client Relationship Manager to join our team at Dananda Talent.Job Summary:The successful candidate will be responsible for developing and maintaining strong, lasting relationships with clients, ensuring regular communication and providing updates on services, products, and solutions.Key Responsibilities:Client...
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Client Liaison Officer
7 months ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Liaison Officer** **Do you have experience in retirement funding? Ready for your next move?** We are hiring! Aon South Africa is recruiting a Client Liaison Officer in our Retirement Funding department, based, on a hybrid basis, from our Head Office in Sandton. The client liaison officer services a portfolio of retirement and...
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Client Liaison Officer
7 months ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Liaison Officer**: Do you have experience in retirement funding? Ready for your next move? We are hiring! Aon South Africa is recruiting a Client Liaison Officer in our Retirement Funding department, based, on a hybrid basis, from our Head Office in Sandton. The client liaison officer services a portfolio of retirement and...
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Client Liaison
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Johannesburg, South Africa Tianjin Automotive Parts Inc. Full time**Job Title: Supplier Liaison - Automotive Manufacturing Quality Control** **Job Location: BMW Rosslyn Plant, Johannesburg** **Job Type: Part-Time** **Description**: We are currently offering a part-time position as a liaison between suppliers and automotive manufacturers, at the BMW Rosslyn plant. The liaison serves as a representative for the suppliers...
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Client Services Liaison
4 weeks ago
Johannesburg, Gauteng, South Africa Curiska Full timeCuriska Financial ServicesWe are seeking a highly skilled Client Services Liaison to join our team at Curiska Financial Services. The ideal candidate will have 2 years of experience in Financial Services, preferably in Wealth Management.About the RoleThis is an excellent opportunity for a dedicated and organized individual to work as part of a highly...
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Client Relationship
7 months ago
Johannesburg, South Africa The Corporate Circle Full time**Job Overview**: **Date Posted**: Posted 5 months ago- **Location**: Johannesburg, Gauteng- **Job Title**: Client Relationship / Practice Manager- **Salary**: R35,000- **Education Level**: Bachelors Degree- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Client Relationship / Practice Manager - Johannesburg.**: A Client Relationship / Practice...
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Client Relationship
7 months ago
Johannesburg, South Africa The Corporate Circle Full timeJob Overview **Date Posted**: Posted 3 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Client Relationship / Practice Manager **Salary**: R35,000 **Education Level**: Bachelors Degree **Job Level**: Senior **Minimum Experience**: 5- 7 Years Client Relationship / Practice Manager - Johannesburg. A Client Relationship / Practice Manager...
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Client Liaison Officer
1 month ago
Johannesburg, South Africa Stratogo Full timeRole: Client Liaison OfficerLocation: Linbro Park - JohannesburgDesired skills: 2-3 years of experience on administrative skillsProficiency in Advanced - MS OfficeExcellent communicational and verbal skillsExperience Required: Administration duties including, but not limited to:Developing strong relationships with customers to maintain existing...
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Client Liaison Administrator
6 days ago
Johannesburg, South Africa Riverside Autobody Full timeWe are looking for a Client Liaison Administrator, This Position will consist of: Making client bookings Progress updates Deal with client complaints and query's Daily admin task Experience working in an Autobody shop and/or in motor insurance 5+ Years experience **Salary**: R10,000.00 - R15,000.00 per month **Experience**: - 5 Years...
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Client Liaison Coordinator
4 months ago
Johannesburg, South Africa Alfred H Knight Group Full timeWHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Client Liaison Coordinator to join the team in Johannesburg. As a Client Liaison Coordinator you will provide administrative support to your team and Manager. The role covers all aspects of managing job administration/coordination from client query through the running of the job and finally...