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Client Relationship Liaison
4 days ago
Our national client has a opening for a experienced Customer Relationship Liaison to join the Johannesburg team
- Develop and implement strategies for improving customer satisfaction and retention.
- Respond to customer inquiries and complaints in a timely and professional manner.
- Analyse customer feedback and use it to advise the various teams of how to improve products and services.
- Manage customer databases and keep accurate records of all customer interactions.
- Create job cards for service, maintenance, or equipment queries.
- Provide monthly reports on the various customer queries or complaints and facilitating the close out of those.
- Collaborate with other departments to ensure customer satisfaction, including sales, technical support, and equipment maintenance and installation teams.
- Identify and isolate critical queries to direct to the support teams for escalation and timeous resolution.
- Create and maintain a customer service manual to ensure consistent service across all teams.
- Handle escalated customer issues and work to resolve them in a timely and satisfactory manner.
- Stay up-to-date on industry trends and best practices for customer service.
- Grade 12 - Bachelors Degree in Business / Marketing or related - Minimum 3 years experience in customer service or public relations - Proficient in Microsoft Office (Power Point, Word and Excel) and customer service software at an intermediate to advanced level. - Experience in the optometric or healthcare industry an advantage.
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Client Relationship Liaison
2 weeks ago
Johannesburg, Gauteng, South Africa EnableSA (Pty) Ltd Full timeOur national client has a opening for a experienced Customer Relationship Liaison to join the Johannesburg team Develop and implement strategies for improving customer satisfaction and retention. Respond to customer inquiries and complaints in a timely and professional manner. Analyse customer feedback and use it to advise the various teams of how to improve...
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Client Relationship
2 weeks ago
Johannesburg, Gauteng, South Africa The Corporate Circle Full timeJob Overview:Date Posted: Posted 5 months ago-Location: Johannesburg, Gauteng-Job Title: Client Relationship / Practice Manager-Salary: R35,000-Education Level: Bachelors Degree-Job Level: Senior-Minimum Experience: 5- 7 YearsClient Relationship / Practice Manager - Johannesburg:A Client Relationship / Practice Manager job vacancy is currently available in...
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Client Relationship
2 weeks ago
Johannesburg, Gauteng, South Africa The Corporate Circle Full timeJob OverviewDate Posted:Posted 3 hours agoLocation:Johannesburg, GautengJob Title:Client Relationship / Practice ManagerSalary:R35,000Education Level:Bachelors DegreeJob Level:SeniorMinimum Experience:5- 7 YearsClient Relationship / Practice Manager - Johannesburg.A Client Relationship / Practice Manager job vacancy is currently available in Sandton,...
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Client Liaison
3 weeks ago
Johannesburg, South Africa Crayon Full time**How you'll role** The Client Liaison will be responsible for maintaining positive client relationships through efficient customer service assistance. This will include interacting with clients and assisting them with their needs, answering inquiries, handling requests, and resolving them promptly and efficiently. You will also be responsible for sales and...
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Customer Relationship Liaison
4 days ago
Johannesburg North, South Africa Paradigm Recruitment Full time**Customer Relationship Liaison (Software Division) - Bryanston** R20, 000 - R35, 000 CTC (depending on experience) + Commission **Job Summary**: We are seeking a driven and results-oriented Customer Relationship Liaison to join our client’s software division. In this role, you will play a key part in expanding the Managed Print Services (MPS) and MDS...
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Client Liaison
2 weeks ago
Johannesburg, Gauteng, South Africa Six Sense Full timeGauteng, Johannesburg Annually Cost To Company (Market related)A well-established Travel company is seeking to appoint Client Liaison & Sales Co Ordinator.Matric Travel Diploma. Prior experience in a role as a Client Liaison Officer and/or Sales Coordinator (requirement) Travel industry background (A strong advantage) Ability to multitask functions across...
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Client Liaison
4 weeks ago
Johannesburg, South Africa Tianjin Automotive Parts Inc. Full time**Job Title: Supplier Liaison - Automotive Manufacturing Quality Control** **Job Location: BMW Rosslyn Plant, Johannesburg** **Job Type: Part-Time** **Description**: We are currently offering a part-time position as a liaison between suppliers and automotive manufacturers, at the BMW Rosslyn plant. The liaison serves as a representative for the suppliers...
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Client Liaison Officer
3 weeks ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Liaison Officer**: Do you have experience in retirement funding? Ready for your next move? We are hiring! Aon South Africa is recruiting a Client Liaison Officer in our Retirement Funding department, based, on a hybrid basis, from our Head Office in Sandton. The client liaison officer services a portfolio of retirement and...
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Client Liaison Officer
3 weeks ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Liaison Officer** **Do you have experience in retirement funding? Ready for your next move?** We are hiring! Aon South Africa is recruiting a Client Liaison Officer in our Retirement Funding department, based, on a hybrid basis, from our Head Office in Sandton. The client liaison officer services a portfolio of retirement and...
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Client Relationship
3 weeks ago
Johannesburg, South Africa The Corporate Circle Full time**Job Overview**: **Date Posted**: Posted 5 months ago- **Location**: Johannesburg, Gauteng- **Job Title**: Client Relationship / Practice Manager- **Salary**: R35,000- **Education Level**: Bachelors Degree- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Client Relationship / Practice Manager - Johannesburg.**: A Client Relationship / Practice...
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Client Relationship
4 days ago
Johannesburg, South Africa The Corporate Circle Full timeJob Overview **Date Posted**: Posted 3 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Client Relationship / Practice Manager **Salary**: R35,000 **Education Level**: Bachelors Degree **Job Level**: Senior **Minimum Experience**: 5- 7 Years Client Relationship / Practice Manager - Johannesburg. A Client Relationship / Practice Manager...
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Client Liaison Officer
2 weeks ago
Johannesburg, Gauteng, South Africa Aon Corporation Full timePosting Description:Client Liaison Officer:Do you have experience in retirement funding? Ready for your next move?We are hiring Aon South Africa is recruiting a Client Liaison Officer in our Retirement Funding department, based, on a hybrid basis, from our Head Office in Sandton. The client liaison officer services a portfolio of retirement and risk-benefit...
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Client Liaison
2 weeks ago
Johannesburg, Gauteng, South Africa Tianjin Automotive Parts Inc. Full timeJob Title: Supplier Liaison - Automotive Manufacturing Quality ControlJob Location: BMW Rosslyn Plant, JohannesburgJob Type: Part-TimeDescription:We are currently offering a part-time position as a liaison between suppliers and automotive manufacturers, at the BMW Rosslyn plant. The liaison serves as a representative for the suppliers and conducts...
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Client Relationship/Practice Manager
3 months ago
Johannesburg, South Africa The Corporate Circle Full timeClient Relationship/Practice Manager. R 35 000 CTC. Sandton. B Com or Equivalent degree with experience in the financial/investment/wealth management environment. Outstanding customer relationships with excellent communication skills. Excellent attention to detail and ability to ensure compliance. Ability to serve as a liaison between all stakeholders whilst...
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Client Liaison Coordinator
2 weeks ago
Johannesburg, South Africa Alfred H Knight Group Full timeWHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Client Liaison Coordinator to join the team in Johannesburg. As a Client Liaison Coordinator you will provide administrative support to your team and Manager. The role covers all aspects of managing job administration/coordination from client query through the running of the job and finally...
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Client Liaison Administrator
2 weeks ago
Johannesburg, South Africa Time Personnel Full time**Job Overview**: **Date Posted**: Posted 4 hours ago- **Location**: Johannesburg, Gauteng- **Job Title**: Client Liaison Administrator- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 1 - 3 Years**Client Liaison Administrator - Johannesburg (Northern Suburbs).**: Do you enjoy being the “front face” of a...
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Client Liaison Officer
3 days ago
Johannesburg, South Africa Perfect Placement Recruitment Full timeOur client is looking for a Client Liaison Officer to join their team.Area: SandtonSalary: R25 000 - R35 000 CTC per month Closing date: End July 2024 Requirements:1. Finalised Accounting or legal degree2. Completed relevant articles Responsibilities:Main Activities:• Attend Meetings, Make Notes and assist with follow up on actions;• Assist in...
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Client Liaison Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa Alfred H Knight Group Full timeWHAT IS ON OFFERAlfred H Knight has an exciting opportunity for a Client Liaison Coordinator to join the team in Johannesburg. As a Client Liaison Coordinator you will provide administrative support to your team and Manager. The role covers all aspects of managing job administration/coordination from client query through the running of the job and finally to...
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Mornings Only Client Relationship Manager
2 days ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeMornings Only Client Relationship Manager. R 20 000 CTC. Sandton.B Com or Equivalent degree with experience in the financial/investment/wealth management environment. Outstanding customer relationships with excellent communication skills. Excellent attention to detail and ability to ensure compliance. Ability to serve as a liaison between all stakeholders...
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Mornings Only Client Relationship Manager
3 days ago
Johannesburg, South Africa The Corporate Circle Full timeMornings Only Client Relationship Manager. R 20 000 CTC. Sandton.B Com or Equivalent degree with experience in the financial/investment/wealth management environment. Outstanding customer relationships with excellent communication skills. Excellent attention to detail and ability to ensure compliance. Ability to serve as a liaison between all stakeholders...