Microsoft Distribution Champion
9 hours ago
The purpose of the Microsoft Distribution Champion is to increase the number of FPP and ESD resellers, as well as sales to these resellers. Key to the role will be to engage with resellers to drive the reach and frequency of Office attach, and cross-sell between the various brands at Rectron.
**Outputs and Responsibilities**
**Targets and reviews**
Ensure that all set targets across profitability, reseller recruit, and reach are met across all product lines
**Sales and Business Development**
Identify dormant partners to reactivate them
Meet regularly with Rectron’s strategic resellers to grow the business for Microsoft DSP, ESD, FPP, with a focus on driving Office attach on devices Should the opportunity not be relevant for Microsoft DSP, ESD, FPP, pass that lead on to the RCT-Cloud team to activate through CSP
Should you come across an opportunity for Rectron’s other solutions, pass those leads on to the relevant teams
Proactively plan business development activities alongside strategic resellers - you will need to work with the Microsoft Product Manager and RCT-Cloud marketing specialist on the availability of budget, the viability of the plan, and execution of the plan
Work with the relevant managers and sales staff to identify resellers with growth potential and engage accordingly
Respond to reseller and/or end customer queries quickly and timeously
Actively work with existing resellers to understand their business and to identify new opportunities to work with them to drive Office attach
Identify opportunities on Office 365 consumer renewals and work with resellers to ensure renewals are processed through Rectron
Set clear and realistic deadlines with customers on service delivery goals
Work with the support team to drive customer satisfaction levels
Identify new areas of opportunity amongst end customers
Work with the product manager to ensure the profitability of the business
Proactively work with resellers and the product manager to drive up frequency of transacting resellers (3+ sales per quarter), as well as average revenue per reseller
**Administrative**
Submit an activity report once per week, including details of key deals, wins, and challenges.
Track individual contribution on key KPI areas, as well as Rectron’s overall performance against these objectives
Track performance against required activity targets
**RCT-Cloud team Accountability**
Proactively assist colleagues where help is needed
Keep team members up to date with regards to deals in the pipeline, as well as engagements with resellers
Nominate a team member as your backup for when you are not in the office
Work with new and junior team members to upskill them
Raise issues with colleagues as they arise, and work together to resolve those issues
Work closely with the marketing specialist to drive marketing activities, including, but not limited to floor days; spivs; promotions; incentives; reseller events
**Rectron Events**
Execute in person and/or digital events as per vendor requirements
Proactively follow up on leads arising from Rectron events
Attend Rectron events for the purpose of networking and identifying new reseller opportunities
**Upskilling**
Proactively use vendor portals to complete training
Feedback to the manager on a quarterly basis on all completed training
Attend training sessions as required (in-person and online)
Stay up to date on RCT Cloud vendor roadmaps - these will either be shared by Rectron product division, or are available publicly on vendor websites and blogs
Provide training to resellers and staff as required
Maintain a sound level of understanding across all Rectron’s products so that you can hold down a solid conversation with resellers
Report problems back to the manager
Complete any work-related tasks as requested by your manager
**Core Competencies**
**New Business Development**
Analyze Rectron’s sales and customer data to identify opportunities
Identify opportunities amongst broader end customers
Stay abreast of market information to find new opportunities
Call downs on reseller base
**Communication**
Communicate politely and effectively across internal and external stakeholders
Get back to stakeholders timeously
Manage expectations with stakeholders
Work in a team
Deliver effective presentations
**Organization and Self Management**
Manage time
Prioritize tasks
Plan and organize
Learn independently
Work under pressure
**Problem Solving**
Listen and effectively analyze and solve problems
Proactively find solutions to problems using all available resources
Know when to ask for help from internal or vendor resources
**Sales and Pipeline Management**
Cold call
Follow up on quotes
Track quotes through the sales cycle
Manage customer relationships
Pipeline planning
**PC Skills**
Ability to effectively navigate and use a Windows based PC
Microsoft Word: proper formatting, typing up of documents
Microsoft Excel: pivot tables, v-lookup, filters, sums
Microsoft PowerPoint: Putting tog
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