Customer Development Analyst

4 weeks ago

Midrand, South Africa Colgate-Palmolive Full time

No Relocation Assistance Offered
154136 - Midrand, Gauteng, South Africa

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions

If this is how you see your career, Colgate is the place to be Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organisation by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has supplied to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

**Scope of Responsibility**:
The Customer Development Analyst will be responsible for identifying gaps in channel, accounts and categories which seeks to exploit incremental sales growth opportunities.

They should continuously support the partnership between CP and the customer(s)/Distributors at account level.

The Customer Development Analyst plays an integral role in ensuring the following:

- Updating and publishing a monthly information deck with:

- Top and new products shares, distribution and sales.
- Colgate products share and distribution information compared with competitors.
- The Recommended Assortment indicating the product's distribution in different REs and Accounts vs. the target.
- Category growth, RE contribution and SOM for Colgate vs. the Market.
- Weekly sales and new SKUs tracking (across customers)
- 5p files (customer + category)
- Promo Grid updates
- Checking and loading the Product data forms
- POP management/ administration
- Preparing various exhibits for Reviews and Commercial team meetings presentations.
- Point of Sale Data Vendors
- Handling the uploading and maintenance of data tools
- Renewal of annual contracts with approved vendors and ensuring that all relevant partners are involved in the process.
- Provide external data and insights to the Managers to develop RE and Customer expertise.
- Performance tracking (bump charts)
- Dunnhumby Data - Submitting reports in Dunnhumby.
- Populating the information into the data dump file.
- Updating the Bump Charts - Competitor & Auto.
- POP Management
- Collect and Collate POP Store lists from the SDMs. Ensure the POP execution is loaded and an action item on PNS Optimise System.
- Arrange and track distribution of POP materials from the manufacturer to the various collection points
- Track and report back on POP execution vs agreed store list on a weekly basis and highlight execution GAPS to RM Team & SDM to assist in identifying solutions and replacement stores timeously.
- Measure Sell out data to resolve efficacy of the POP during the period of execution
- Management & Tracking of permanent POP: Arrange for the installation, removal or maintenance of permanent POP against an agreed store list.
- In - Store Analysis
- Fortnightly visiting stores in order to identify areas of improvement

**Required Qualifications**:

- A Bachelors Degree
- Minimum 2 years of experience in growing Marketing/Customer Marketing/Sales responsibility and positive relationships with customer(s)
- Proficient in English language
- Proficient in Data Management

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

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