People Development Leader
3 months ago
**Purpose of Job**
**Responsibilities**
**SALES & PROFITS**
- Drive training & development initiatives that enable operations to deliver quality products & excellent service through capable people in order to achieve budgeted sales growth
- Drive margin optimization by managing gap in order to deliver budgeted net profit
**TRAINING CERTIFICATION**
- RGM Academy Certified
- ARM LAR Certified
- SS LAS Certified
- TM Training Completed
- AC LMR & AC Unlock Certified
- RGM LwH Certified
**BENCH READINESS**
- AC Bench
- RGM Bench
- ARM Bench
- SS Bench
**TALENT MANAGEMENT**
- Maintain an internal promotion rate of 80%
- Quarterly assessment & mapping of talent
- Talent Map updated, relevant & accurate at all times
- Ensures a clear IDP & Career Path for key talent
- Key talent is retained and engaged in their career journey
**TRAINING & DEVELOPMENT**
- Ensure that all new appointees are trained successfully
- Induction Training completed within 14 days
- Conduct Training Audits with Skills Trainers in store on a monthly basis
- Audit training files to ensure that all training records and basic policies are up to date
- Design and Develop training material aligned to business needs
- Designing of new training content for any special projects that are launched (i.e. Device usage, cashier training, digital routines)
**ADMINISTRATION**
- Effective administration of The Vault & GEM data
- Users added, removed and maternity leave updated within 24 hours. Courses assigned accordingly.
- Ensure all training content is updated and new material is developed when required
- Existing content updated and new material signed off
**OPERATIONS SUPPORT**
- Daily ROCC visits to be conducted in store before store is due a ROCC audit
- Prep visits conducted during peak periods from Friday to Saturday
- Prep visit sheet to be completed and shared on training group
**Minimum Requirements**
- Valid driver's license required
- Relevant Tertiary Qualification
- KFC Experience
- At least 5 years in a National Training Capacity in the Catering/Restaurant/QSR/Retail Space
- Own reliable transport
- Passion for Training
- Excellent facilitation skills
- Ability to work efficiently with mínimal supervision
**Job Types**: Full-time, Permanent
Application Question(s):
- What is your salary expectation?
**Education**:
- Certificate (preferred)
**Experience**:
- KFC: 4 years (required)
- Training in the Catering/Restaurant/QSR/Retail Space: 3 years (required)
Willingness to travel:
- 50% (required)
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