People & Talent Business Partner

3 weeks ago

Midrand, South Africa Lovisa Full time

Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic

The People & Talent Business Partner will be responsible for supporting the business across Retail and Support Centers by providing guidance, policy interpretation and support to team members relating to employee relations, HR & organizational policies and procedures.

**The role**
- Providing guidance, policy interpretation and support to team members relating to employee relations, HR & organizational policies, and procedures.
- Ensuring compliance with employment legislation in African region
- Providing timely, effective, people focused solutions to challenges and identifying opportunities to improve our practices and execute strategies to rectify issues.
- Conduct investigations and prepare reports on cases managed and investigations concluded in line with company grievance procedures and policies.
- Record all cases managed and investigations conducted.
- Lead all IR related cases in both Support Centre and Retail.
- Train and develop local leaders in basic understanding of IR processes.
- Effectively partnering with key stakeholders and other HR functions to support business objectives.
- Leading and supporting the delivery and implementation of our key HR projects and events.
- Immigration and international relocation management working with Immigration consultants.
- Consistently represent Lovisa culture and values.
- Proactively identify and solve personnel issues in conjunction with the department managers, Regional Managers/District Managers before they escalate.
- Provide recommendations to department managers, Regional Managers/District Managers concerning employee performance.
- Team complaints to be addressed within 48 hours.
- Proactively identify and solve personnel issues in conjunction with department manager before they escalate.
- Adhere to the required employment legislation for all markets and manage in line with Lovisa culture.
- Provide effective coaching and support to direct reports and Leaders in managing unsatisfactory performance and advising strategies to improve performance.
- Provide coaching and advice to Leaders specific to conducting employee disciplinary processes including legislative and organizational requirements.
- Develop and maintain directly or in collaboration with stakeholders the regional Organizational Chart in Lovisa systems.
- Guarantee reference checks and Loss Prevention checks with new joiners.
- Compile relevant statutory reports as Employment Equity or Workplace Skills Plan.

**About you**
- 3 - 5 years of experience in a HR Management role, specializing in ER investigations
- Bachelor’s degree in business or diploma in Human Resources / Employment Law
- Proven ability to plan, organize and deliver results on time in a fast past environment
- Demonstrated understanding of customer experience and ability to build productive relationships with both internal and external stakeholders
- Ability to influence and negotiate desired outcomes
- Meticulous attention to detail and ability to multi-task
- Strong case management skills and experience
- Sound knowledge of the Basic Conditions of Employment, Labour Relations Act and other relevant employment law
- The ability to critically analyze HR data for the purpose of identifying trends and preparing HR plans
- Strong time management and organizational skills and attention to detail to manage work, competing deadlines and sensitive projects
- Prior experience working on an HRIS
- Excellent interpersonal and communication skills (written, verbal and presentation)

**Benefits**
- Opportunity to work in a world-class organization
- 70% Product discount
- Birthday leave
- We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world._

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