Digital Marketing Specialist

3 days ago

Pinetown, South Africa Esteem Recruitment Full time

Our client a marketing agency based in DBN Pinetown
- To effectively and efficiently manage all digital client accounts within your portfolio.
- To ensure that all client work is processed and delivered to the highest possible standards.
- To ensure that Departmental Team requests, enquiries etc are responded to timeously.
- To identify and recommend the best possible solutions in terms of implementation/end product.
- To provide the Departmental Team with all the support necessary to assist him in meeting the digital department objectives.
**General Functions**
- Ensure that you successfully implement client digital strategies and understand your client's businesses enough to guide them with any and all digital advertising initiatives.
- To ensure that client status reports are kept up to date at all times, and that the Account Manager is kept appraised of the status of all your work.
- To take initiative where ever possible in terms of the development of alternative solutions, proactive opportunities which will deliver improved results for the agency and client etc.
- To deliver, maintain and exceed client service expectations in terms of the way in which enquiries are dealt with and the time frames in which they are responded to.
- To take full responsibility for each and every project and its final format.
- To ensure that the end result reflects the client's brief and our best interpretation of that brief, as well as our best calibre of work.
- Where possible, ensure that our efforts are measureable and develop tools to measure the impact our efforts have on our client’s businesses and present those measures to our clients.
- The development of digital reports.
- Ensure that all the relevant internal output departments are briefed accurately and that material (costs and artwork) is submitted back within required timeframes to ensure timeous delivery to client.

**Digital Specific Functions**
- Development of proposals with assistance from the Digital Coordinator and Account Manager

Project management relating specifically to design, development and content population for all

**General Functions**
- Ensure that you successfully implement client digital strategies and understand your client's businesses enough to guide them with any and all digital advertising initiatives.
- To ensure that client status reports are kept up to date at all times, and that the Account Manager is kept appraised of the status of all your work.
- To take initiative where ever possible in terms of the development of alternative solutions, proactive opportunities which will deliver improved results for the agency and client etc.
- To deliver, maintain and exceed client service expectations in terms of the way in which enquiries are dealt with and the time frames in which they are responded to.
- To take full responsibility for each and every project and its final format.
- To ensure that the end result reflects the client's brief and our best interpretation of that brief, as well as our best calibre of work.
- Where possible, ensure that our efforts are measureable and develop tools to measure the impact our efforts have on our client’s businesses and present those measures to our clients.
- The development of digital reports.
- Ensure that all the relevant internal output departments are briefed accurately and that material (costs and artwork) is submitted back within required timeframes to ensure timeous delivery to client.

**Digital Specific Functions**
- Development of proposals with assistance from the Digital Coordinator and Account Manager
- Project management relating specifically to design, development and content population for all digital requirements
- Coordinating website updates, development, SEO, maintenance and reporting
- Social media platform updates and the development of as well as implementation of online strategies and post plans
- Management of social pages in terms of content and engagement (includes responses to posts, and messages to the pages, updating of information)
- Monitoring of the social page’s performance and ensuring that consistent growth is being achieved
- The implementation of post and content plans which cross the digital and physical divides (spill over into physical customer space) and achieve objectives defined for each client/brand.
- Set up, distribution and reporting of mailers and surveys
- Database management on behalf of clients
- Complete management and implementation of digital advertising budgets
- Commitment to consistently learning about changes taking place in the digital space so that we can guide our clients effectively
- To ensure that client briefs are developed, made up and processed and that the necessary artwork is completed within stipulated time frames
- To ensure that all cost estimate request forms, order number request forms and invoice request forms are submitted timeously and that the necessary documents/information is returned within required time fr

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