Wilderness Product Co-ordinator

3 days ago


Sandton, South Africa Wilderness Full time

**PRIMARY PURPOSE**

To support in an administrative level and operational role to the Wilderness Product Content Manager.

To operate in the capacity of a shared service, providing a link between Operations and the Travel Shops, the various markets (B2B) and ultimately guests (B2C), while supporting our group product portfolio.
- This position is based in Johannesburg.

**Detailed Responsibilities**
- Liaise with Training about Wilderness Product related information, systems and processes.
- Providing support and back-up with regards to maintenance and updates of all relevant databases - Tourplan, Rates Sheets, WISH, K:Drive/One Drive, Wilderness Window.
- Sharing updates and/or changes in our product offering, or service delivery liaison and administration.
- Attend presentations and workshops, as well as gather new information and/or supply pointers on utilising current information.
- Handle queries from Reservations and Sales whilst showcasing available resources on the Window.
- Internal Product Update assistance with collating details.
- External Product Update assistance with collating details.
- SRM/DSI Wilderness Window to update and maintain supplier information, including documentation.
- Handle external DMC related rulings as an overall service for Wilderness whether AP and/or WP.
- Packages and Specials (e.g. costings, document preparation, system updates, coordination between suppliers, etc.)
- The above is not an exhaustive list of the job responsibilities.

**CANDIDATE PROFILE**

**Qualification**:

- Tertiary certificate in Travel and Tourism.
- Travel Designer knowledge of TourPlan/Wilderness Window.

**Experience**:

- Proven English literacy (higher grade) -fluently spoken, strong writing skills and eye for read factual details.
- Matric with mathematics (at least standard grade).

**Skills**:

- At least five years’ experience in the Travel and Tourism industry with exposure to suppliers in Southern Africa and East Africa.
- At least five years’ experience at Wilderness Safaris in an Intermediate/Senior position, providing outstanding service to our customer base.
- Good working knowledge of Excel, WORD and PDF, PowerPoint.

**Personal Abilities**:

- Excellent communication skills and ability, especially written.
- Personal or educational travel experience beneficial.
- Strong working knowledge of all Wilderness related product and systems. A sound understanding of and experience in dealing with Agents, Suppliers and Guests.
- Interaction with Agents and Suppliers, extensive product knowledge would be a bonus.

**Interests**:
A passion for wildlife and a commitment to sustainability and conservation.



  • Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** Wilderness owns and manages prime properties in many regions across Africa and has plans to expand its global footprint. As a business we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive towards our vision. The role of the Product...


  • Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** Wilderness owns and manages prime properties in many African regions and plans to expand its global footprint. As a business, we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive toward our vision. The role of the **Destination &...


  • Sandton, South Africa Wilderness Full time

    **Primary Purpose**: The Group Marketing Director will lead the marketing strategy for our Wilderness product portfolio and contribute to the overall growth of our organization. This is an exciting opportunity for a dynamic and results-oriented individual to make a significant impact and shape the future of our marketing strategies. The successful incumbent...


  • Sandton, South Africa Wilderness Safaris Full time

    **PRIMARY PURPOSE** Reporting directly to the Director Flight Operations who heads up Wilderness Air Aviation Management, you will be part of a professional team of experienced Aviation Managers with your particular job focus being liaison with the various regional Accountable Managers to whom contractual authority has been granted to ensure that all...


  • Sandton, South Africa Wilderness Safaris Full time

    **PRIMARY PURPOSE** Wilderness Safaris owns and manages prime properties in many African regions and plans to expand its global footprint. As a business, we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive toward our vision. The role of the...

  • Travel Analyst

    3 days ago


    Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** Working together with support channels/stakeholders to resolve guests issues quickly and effectively. Travel Analysts gather, interpret and use information/responses to develop actionable corrective steps to optimise a guests experience during travel or to improve processes post travel. - This position can be based in either Johannesburg...


  • Sandton, South Africa Wilderness Full time

    To provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. To assist with any last-minute changes and amendments to bookings and to ensure these are resolved timorously and that all the relevant parties are kept informed throughout the guest journey. **Responsibilities** - Handle all emergency calls and...


  • Sandton, South Africa Coloplast Full time

    **Location**: Sandton, ZA **Job Family**: Marketing **Country/Region**: South Africa Digital Co-ordinator Digital Co-ordinator - Coloplast South Africa & Sub Sahara - support in building a bridge to our consumers Coloplast has an exciting opportunity for an experienced, motivated, collaborative, hands-on individual who is inspired by the idea of...


  • Sandton, South Africa MARTINOGIX WAREHOUSING Full time

    Production Co-ordinator Organized individual with a great eye for detail Communicate effectively and has the ability to multitask Assist in managing orders, tracking and tracing Work well under pressure in a very fast-paced environment **Responsibilities**: **Tracking and tracing**: PO Orders Monitor Daily Production To ensure the on-time booking and...


  • Sandton, South Africa Esteem Recruitment Full time

    Our client currently seeks an experienced Social Media Co-ordinator **Requirements**: - Research audience preferences and discover current trends - Create engaging text, image and video content - Design posts to sustain readers’ curiosity and create buzz around new products - Measure web traffic and monitor SEO - Stay up-to-date with changes in all...


  • Sandton, South Africa Core Group Southern Africa Full time

    The E-Commerce Product Co-ordinator is tasked with ensuring all e-commerce platforms run smoothly. They are to maintain, develop and introduce e-commerce innovations and features for improvement of product promotions, product development, sales and the end user experience. **Responsibilities**: **Catalogue Management** - Management of product portfolio,...

  • Creative Copywriter

    2 weeks ago


    Sandton, South Africa Wilderness Safaris Full time

    **PRIMARY PURPOSE** Wilderness Safaris is looking for a Creative Copywriter to join their ever growing creative team. In this role you will be tasked with creating innovative and compelling content narratives, platforms and campaigns that drive our brand forward. You have a passion to find new ways to engage with audiences and have a knack for combining...


  • Sandton, South Africa Wilderness Full time

    **Primary Purpose** The Journey Specialist is responsible for managing and completing the booking confirmation process on the Wilderness Window. They play a crucial role in ensuring the accuracy and financial health of each booking. The specialist will work towards fostering and building strong relationships with the TD and UK Ops specialists,...


  • Sandton, South Africa Wilderness Safaris Full time

    This position can be based in either Johannesburg or Cape Town. **RESPONSIBILITIES** - Assisting sales team with client requests, details and administration post-sales - Establishing quick rapport with clients and suppliers while acting as the friendly, efficient and professional face of the company, delivering unrivalled service during every contact -...

  • Legal Intern

    5 days ago


    Sandton, South Africa Wilderness Safaris Full time

    **PRIMARY PURPOSE** This programme is geared towards providing and developing recent graduates by providing an on-the-job workplace experience programme aligned to the graduate's field of study. The programme will run over a period of 12 consecutive months. **Detailed Responsibilities** - Assist with legal functions relating to Wilderness product - Keeping...

  • Creative Director

    2 weeks ago


    Sandton, South Africa Wilderness Safaris Full time

    **PRIMARY PURPOSE** The primary purpose of this role is to lead a team of designers, writers, editors and content creators to ensure strategic business goals are answered with creative solutions. You will be responsible for all curation of marketing content and will take charge of a project from conception to execution, ensuring brand standards across all...


  • Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** To fill a full operations role in the booking process, firstly as a support to the Travel Designers but being the first line in relationships with suppliers and administration of the entire backend of each booking made by the journey designers. To secure the booking with all services providers including travel designers accurately,...


  • Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** - This position can be based in either **Johannesburg, Cape Town** **Detailed Responsibilities** - Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all journey...


  • Sandton, South Africa Sun International Full time

    **Job Purpose** The Events Coordinator will be responsible for the seamless planning, coordination and execution of high-impact events, supporting the full lifecycle of events that drive engagement, enhance brand presence and create memorable experiences for customers, stakeholders, and partners. **Key Performance Areas** - Understand the events and...


  • Sandton, South Africa Wilderness Full time

    **PRIMARY PURPOSE** To generate and grow sales whilst maintaining required GP%, great relationships and high-level customer service by offering world-class itineraries to exceed guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge...