Operations Specialist

3 weeks ago


Johannesburg, South Africa Wilderness Full time

**PRIMARY PURPOSE**

To fill a full operations role in the booking process, firstly as a support to the Travel Designers but being the first line in relationships with suppliers and administration of the entire backend of each booking made by the journey designers. To secure the booking with all services providers including travel designers accurately, efficiently, timeously and with zero errors
- This position can be based in either **Johannesburg** or **Cape Town**.

**Detailed Responsibilities**
- Develop Stakeholder relationships with Travel Designers, external Suppliers and Internal Sales Teams.
- Keep all booking information updated in the system ensuring Customer Relationship Management (CRM) is continually up to date.
- Contact suppliers in writing to confirm or cancel relevant services giving them all special requirements
- Escalate complaints that could negatively affect long-term relationships, to relevant Managers
- Attend all Wilderness and Associated Product training

**CANDIDATE PROFILE**

**Qualification:

- **
- Matric certificate - with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality.

**Experience:

- **
- 4-5 years’ experience at a Senior level.
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
- Proven English literacy.
- Working knowledge of TourPlan and WISH or similar booking/operating system. Excellent product and geographic knowledge on Southern & East Africa.
- General product knowledge on Southern and East Africa.
- Personal or educational travel experience advantageous

**Skills:

- **
- Excellent communication skills in English, both written and oral
- Excellent attention to detail and accuracy in data capturing.
- Foreign language skills advantageous.

**Personal Abilities:

- **
- Team worker, service and result oriented
- Precise, organised and good communication skills
- Ability to work under pressure without compromising accuracy.
- Ability to pace oneself and prioritise demands.
- Team worker and ability to interface with various departments.
- Good follow up skills.
- Consistent approach to quality and output.
- Good administrator and professional in all dealings.
- Dedicated to customer satisfaction and wanting to “go the extra mile”.
- Self-starter with high energy levels.

**Interests:

- **

A passion for wildlife and a commitment to sustainability and conservation and can relate personally to “Our journeys change lives”


  • operations Specialist

    3 weeks ago


    Johannesburg, South Africa Network Recruitment Full time

    Job & Company Description:This well-known investment company in South Africa is on the lookout for an Operations Specialist to join their team! If you are seeking a company with vast experience and 20 years of success, then this is the organisation for you! If you are an individual that is equipped in enhancing business processes and improving operations,...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • Specialist Operations

    2 weeks ago


    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummarySpecialist...


  • Johannesburg, South Africa Quanta Full time

    Automation Operations Specialist - Data Centre - Contract - Johannesburg This is your opportunity to work for a global data centre operator that has been recognised for as one of fastest growing and well-known groups in the industry. Having received significant investment, this established data centre group is in their next phase of growth and require the...

  • Operations Specialist

    2 weeks ago


    Johannesburg, Gauteng, South Africa Zoie Health Full time

    About Zoie HealthZoie Health is Africa's first digital women's health clinic. Zoie's mission is to make quality women's healthcare more accessible for millions of women around the world by leveraging leading technology, world-class clinical care and love. Our vision is for Zoie to be part of a woman's healthcare journey for life, as we care for her and her...


  • Johannesburg, South Africa Permit Health Full time

    **Permit Health — Operations Specialist** **About Permit Health** **About the role** The Permit business is humming along and growing quickly, with leading healthcare companies as customers (companies backed by top Silicon Valley investors such as Y Combinator, General Catalyst, Kleiner Perkins, Stanford, and others). Unlike most startups, we are quite...


  • Johannesburg, Gauteng, South Africa Quanta Full time

    Automation Operations Specialist Data Centre Contract JohannesburgThis is your opportunity to work for a global data centre operator that has been recognised for as one of fastest growing and well-known groups in the industry.Having received significant investment, this established data centre group is in their next phase of growth and require the expertise...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Operations Specialist

    3 weeks ago


    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established Travel company is seeking to appoint an Operations Specialist To fill a full operations role in the booking process, firstly as a support to the Travel Designers but being the first line in relationships with suppliers and administration of the entire backend of...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo prepare...


  • Johannesburg, South Africa Adzuna ZA B C2 Full time

    The Specialist: Generator Operations will be responsible to:For assisting the vendors in the management and using of generators as part of the day-to-day operationsProvide assistance with respect to technical support on generators issues across the regionEnsure alignment of the vendors in line with changing business requirements in terms of generator...


  • Johannesburg, South Africa People Source Full time

    The Specialist: Generator Operations will be responsible to:For assisting the vendors in the management and using of generators as part of the day-to-day operationsProvide assistance with respect to technical support on generators issues across the regionEnsure alignment of the vendors in line with changing business requirements in terms of generator...


  • Johannesburg, Gauteng, South Africa People Source Full time

    The Specialist:Generator Operations will be responsible to:For assisting the vendors in the management and using of generators as part of the day-to-day operationsProvide assistance with respect to technical support on generators issues across the regionEnsure alignment of the vendors in line with changing business requirements in terms of generator...

  • Operations Specialist

    20 hours ago


    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Role Title: Operations Specialist (Service Window)Location: GautengTerm: Long Term Contract Essential Skills Requirements:Experience working with both on-premises and in the cloud environments to build a database access monitoring solution for databasesIn-depth knowledge and hands-on experience with PostgreSQL, including installation, configuration, and...

  • Operations Specialist

    22 hours ago


    Johannesburg, South Africa ALOS Full time

    Role Title: Operations Specialist (Service Window) Location: Gauteng Term: Long Term Contract   Essential Skills Requirements: Experience working with both on-premises and in the cloud environments to build a database access monitoring solution for databases In-depth knowledge and hands-on experience with PostgreSQL, including installation,...


  • Johannesburg, South Africa ALOS Full time

    Role Title: Operations Specialist (Service Window)Location: GautengTerm: Long Term Contract Essential Skills Requirements:Experience working with both on-premises and in the cloud environments to build a database access monitoring solution for databasesIn-depth knowledge and hands-on experience with PostgreSQL, including installation, configuration, and...


  • Johannesburg, South Africa ALOS Innovative Workforce Solution Full time

    Role Title: Operations Specialist (Service Window)Location: GautengTerm: Long Term Contract Essential Skills Requirements:Experience working with both on-premises and in the cloud environments to build a database access monitoring solution for databasesIn-depth knowledge and hands-on experience with PostgreSQL, including installation, configuration, and...


  • Johannesburg, South Africa People Source Full time

    The Specialist: Generator Operations will be responsible to: For assisting the vendors in the management and using of generators as part of the day-to-day operations Provide assistance with respect to technical support on generators issues across the region Ensure alignment of the vendors in line with changing business requirements in terms of generator...


  • Johannesburg, South Africa SPECD (Pty) Ltd Full time

    Gauteng, JHB - Western Suburbs - Market Related - Market Related Hourly Basic Salary (Market related, Negotiable) We are recruiting for a JUNIOR OPERATIONS SPECIALIST to join the operations team in a banking environment. The incumbent is expected to deliver operations administrative support services through the execution of predefined objectives as per...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...