Global Learning and Development Manager

7 months ago

Cape Town, South Africa Incubeta Full time

**Role Overview**

**Preferred Knowledge and Skills**
- Demonstrated ability to effectively communicate with senior management and leadership stakeholders
- Proficiency in delivering and facilitating engaging live sessions, fostering interactive learning experiences
- Proficiency in maintaining a structured approach to tasks, with a keen focus on optimising processes for efficiency and effectiveness and project managing L&D initiatives for global projects
- Background in utilising and evolving LMS, including experience in enhancing their functionality to meet evolving organisational needs.
- Self-starter mentality with the capability to both lead and support projects independently, driving initiatives forward with initiative and resourcefulness.
- Ideally, possesses knowledge of core learning theories, frameworks, assessments, etc, enabling the design of impactful learning experiences.
- Track record of contributing to the development of learning programs from inception to implementation, with a demonstrated positive impact on organisational outcomes.
- Proficiency in evaluating, tracking, and reporting metrics across the learning organisation, with a focus on measuring the impact of learning initiatives on business objectives.

**Responsibilities**:
**Program Development and Management**:

- Design and deliver a range of learning programs, including onboarding, technical training, and soft skills development
- Consolidate and create standardised content for all markets across Incubeta to utilise
- Utilise a variety of learning methodologies, including e-learning platforms, workshops, roundtables and mentoring, to cater to diverse learning styles and preferences.
- Design and deliver training sessions to employees across different regions, ensuring consistency and alignment with organisational objectives
- Facilitate global knowledge sharing sessions to encourage cross-functional collaboration and the exchange of best practices.
- Leverage technology and virtual platforms to reach remote and distributed teams effectively

**Learning Culture Enhancement**:

- Champion a culture of continuous learning and development across the organisation
- Implement initiatives to promote knowledge sharing, collaboration, and peer-to-peer learning such as mentorship
- Drive employee engagement and retention through innovative learning experiences and opportunities for growth.

**External Providers Relationship Management**:

- Collaborate with external learning providers to organise learning days, workshops, and specialised training programs.
- Lead engagements with platform providers, such as Learning Management Systems (LMS) and authoring tools, to ensure the selection and implementation of suitable learning technology solutions.

**Technology Integration and Innovation**:

- Stay abreast of emerging technologies and trends in learning and development, such as automation and artificial intelligence, to enhance training effectiveness and efficiency.
- Identify opportunities to leverage technology for personalised learning experiences and adaptive learning pathways.

**People Management**:

- Build and lead a high-performing learning and development team, providing guidance, mentorship, and professional development opportunities.
- Foster a culture of collaboration, accountability, and continuous improvement within the team.
- Manage departmental budgets, resources, and performance metrics to ensure alignment with organisational goals.

**Key projects include**:

- Digital Academy and scaling early careers learning offering globally
- Consolidating and scaling standardised learning offering and catalogue for all employees
- Data-driven learning solutions working with the Chief Client Officer and Director of Solutions

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