Learning and Development Professional
1 month ago
About the Role
Capita is seeking a highly motivated Learning and Development Officer to join our team. In this role, you will be responsible for facilitating the learning of various disciplines, products, and systems elements to give delegates the necessary skills required to service our customers and meet service level agreements to contribute towards business performance.
Key Responsibilities
- Delivery of learning solutions and performance improvement initiatives to advisors and team leader population to maintain and maximise performance.
- Evaluation of the effectiveness of learning solutions delivered, highlighting where there has been a return on investment and/or value-added learnings for future solutions.
- Providing tailored coaching support, in partnership with Operations to drive and support the achievement of KPIs, evidencing value added to the business.
- Handling all customer details and information with relevant integrity and confidentiality.
- Developing and maintaining reports to meet department and client requirements.
- Attending all weekly meetings as required.
- Adhering to all department policies and procedures and monitoring for opportunities for improvement.
- Partnering with operations to evaluate the effectiveness of new hire and on-going training.
- Maintaining knowledge on changes to client products, services, policies & procedures.
Requirements
- Excellent oral and written communication skills.
- Customer service orientation.
- Excellent coaching, mentoring and people support skills.
- Attention to detail.
- Excellent analytical skills.
- Ability to work under pressure.
- Intermediate MS Office Skills.
What We Offer
- Competitive Basic salary.
- Medical Aid.
- Provident fund, Group life, funeral and disability benefit.
- Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication.
- Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration.
- Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes.
- Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate.
- International Exposure: We provide opportunities for international exposure, broadening our employees' horizons and experiences.
- Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential.
Location and Type
Cape Town, South Africa.
Full time.
Permanent.
-
Adjunct Faculty Opportunity for Global Learning
1 month ago
Cape Town, Western Cape, South Africa World Learning Full timeJob OverviewWe are seeking experienced instructors to join our adjunct faculty pool at the School for International Training (SIT) Graduate Institute. As an adjunct faculty member, you will have the opportunity to teach and mentor students from diverse backgrounds in a global learning environment.About World LearningWorld Learning is a globally diverse...
-
Cape Town, Western Cape, South Africa World Learning Full timeJob Title: Global Teaching Opportunity for Experienced Professionals">We are seeking experienced professionals to join our adjunct faculty pool. As a member of this pool, you will have the opportunity to teach in-person at one of our global learning locations.Company Overview:World Learning is a globally diverse community of staff, faculty, board members,...
-
Learning and Development Specialist
2 months ago
Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full timeBridgena Barnard & Associates is seeking a skilled Junior Talent Development Officer to join their team. As a junior role in Learning and Development, the successful candidate will have the opportunity to develop their skills and knowledge in talent development and contribute to the growth of the organization.Key Responsibilities:Deliver training and...
-
Learning and Development Strategist
3 days ago
Cape Town, Western Cape, South Africa Frogg Recruitment SA Full timeAt Frogg Recruitment SA, we're on the hunt for a seasoned Training and Development Manager to join our team.The ideal candidate will have at least 5 years of experience in HR Training and Development, with a strong background in eLearning development and design. They will also be well-versed in SETA management and have a proven track record of designing and...
-
Cape Town, Western Cape, South Africa Cosmopolitan Recruitment Full timeTalent Acquisition and Learning Role DescriptionTalent Acquisition and Learning OverviewCosmopolitan Recruitment seeks a highly skilled Talent Acquisition and Learning professional to join our team. As a key member of our Human Resources department, you will be responsible for attracting, developing, and retaining top talent.Key ResponsibilitiesTalent...
-
Learning and Development Professional
2 weeks ago
Cape Town, Western Cape, South Africa Cloud Direct Full timeWe're seeking a seasoned Learning & Development (L&D) Facilitator to drive meaningful change and empower our talent. As an L&D Facilitator, you'll play a pivotal role in shaping the learning journey for our employees.You will work closely with cross-functional teams to design, implement, and manage impactful training programs that support compliance...
-
Learning Platform Developer
3 days ago
Cape Town, Western Cape, South Africa ICT Engage Full timeAbout the Job:We're looking for a talented Learning Platform Developer to join our ICT Engage team. Your primary focus will be on developing and maintaining our LMS platform using WordPress and LearnDash.Key Responsibilities:Set up and configure LMS plugins within WordPress to create a seamless learning experience.Design and develop online courses, quizzes,...
-
Learning and Development Specialist
1 month ago
Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full timeBridgena Barnard & Associates is seeking a Training and Development Coordinator to support the development of our team members. The successful candidate will have a Grade 12 qualification and a minimum of 3 years of relevant experience. Key responsibilities include facilitating training sessions and motivating team members. This is a junior role that...
-
Learning and Development Professional
1 month ago
Cape Town, Western Cape, South Africa Frogg Recruitment SA Full timeAt Frogg Recruitment SA, we are seeking a skilled Training and Skills Development Specialist to join our team. The ideal candidate will be responsible for designing, implementing, and managing a training and development framework to ensure our workforce is equipped with the necessary skills and knowledge.Key Responsibilities:Design and develop training...
-
Learning and Development Strategist
4 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob DescriptionWe are seeking a highly skilled Learning and Development Strategist to join our team at WNS Global Services. As a key member of our organization, you will be responsible for managing and governing the operational training function for allocated business units.In this role, you will contribute towards effective talent development across...
-
Learning and Development Director
4 weeks ago
Cape Town, Western Cape, South Africa Signa Group Full timeJob DescriptionThe Signa Group is seeking a highly skilled and experienced Learning and Development Director to join our team. As the leader of our ETQA department, you will be responsible for ensuring the academic integrity and regulatory compliance of learner output and results.Key Responsibilities:Manage and mentor a team of induction facilitators,...
-
Learning and Development Expert
3 weeks ago
Cape Town, Western Cape, South Africa PULLMAN Full timeJob SummaryThe Learning and Development Manager will play a vital role in supporting the Talent & Culture Manager in overseeing the Talent & Culture operation, ensuring high standards of service for both internal guests and external clients. This position requires a strong understanding of Talent & Culture policies, practices, and procedures to develop and...
-
Experience Leader
4 weeks ago
Cape Town, Western Cape, South Africa MasterStart Full timeJob Title: Experience Leader - Learning and DevelopmentWe are seeking a seasoned facilitation expert to join our team at MasterStart. As an Experience Leader - Learning and Development, you will play a critical role in shaping the learning experience for our learners.About the Role:As an Experience Leader - Learning and Development, you will oversee the...
-
Learning Design Strategist
4 weeks ago
Cape Town, Western Cape, South Africa African Management Institute Full timeJob Title: Learning Design StrategistWe are seeking a highly skilled and experienced Learning Design Strategist to join our team at the African Management Institute (AMI).About UsAfrican Management Institute (AMI) is a dynamic and ambitious organization dedicated to driving Africa's transformation through innovative learning solutions. Our mission is to...
-
Expert Machine Learning Engineer
1 month ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeAbout the RoleWe are seeking an experienced Senior Applied Scientist to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a key member of our team, you will be responsible for developing and implementing cutting-edge machine learning solutions to optimize case routing.About the Team:Our team is dedicated to innovating and...
-
Strategic Learning Design Lead
1 month ago
Cape Town, Western Cape, South Africa African Management Institute Full timeAbout the RoleThe African Management Institute seeks a highly skilled and experienced Learning Design Lead to join our dynamic team. This role is responsible for leading the Learning Design Team, managing design processes, and driving innovation in learning products.This is a unique opportunity to work with a talented team of professionals who are passionate...
-
Senior Learning Strategist
4 weeks ago
Cape Town, Western Cape, South Africa The Talent Room Full timeWe are seeking a Senior Learning Strategist to join The Talent Room in Ottery, Cape Town.The successful candidate will lead the instructional design process, manage content development projects, and ensure the delivery of high-quality learning solutions. This senior role combines strategic planning with hands-on instructional design, making it ideal for a...
-
Learning Design Lead
2 months ago
Cape Town, Western Cape, South Africa African Management Institute Full timeJob Title: Learning Design LeadAbout the Role:We are seeking a highly skilled Learning Design Lead to join our team at the African Management Institute. As a Learning Design Lead, you will be responsible for leading the Learning Design Team and overseeing the development of learning products that are impactful, scalable, and world-class.Key...
-
Cape Town, Western Cape, South Africa FROGG Recruitment Full timeAt FROGG Recruitment, we are looking for a skilled Organizational Learning and Development Specialist to join our team. This is an exciting opportunity to design, implement, and manage a training and development framework that drives business success.The ideal candidate will have at least 5 years of experience in HR Training and Development, with a strong...
-
Learning Content Developer
2 weeks ago
Cape Town, Western Cape, South Africa Flash Group Full timeJob Description">About the RoleWe are seeking an experienced Learning Content Developer to join our team at Flash Group. In this role, you will be responsible for creating engaging and effective digital learning content that supports the growth and development of our team.Key Responsibilities:">Create a wide range of digital learning materials, including...