Application Helpdesk

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with...

**About Us**: Tsebo Facilities Solution is looking for a Call Centre Agent: To provide a professional Helpdesk service by providing value added customer service to Facilities users and focusing on customer needs, thereby ensuring customer satisfaction. To ensure service delivery is aligned to the output specifications pertained in the PPP Agreement Standby...

RPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the company's IT...

RPO Recruitment is currently seeking a Helpdesk Technician to join their client’s IT team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the...

**KEY AREAS OF RESPONSIBILITY INCLUDE**: **End User Interaction**: - Act as first point of contact for all IT related topics and support requests - Provide timely and professional assistance to end users - Ensure the IT Desktop Support function is monitored effectively without compromising on service delivery **Problem Analysis and Troubleshooting**: -...

Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to provide technical support and assistance to end-users, resolving IT issues and ensuring excellent customer service.Key Responsibilities:Provide technical support and assistance to end-users via various communication channelsTroubleshoot and resolve IT issues and...

**LOCATION**: Johannesburg **OVERALL PURPOSE OF THIS JOB**: System administration and related support and maintenance of the relevant Business Application Systems in all areas regionally and nationally as required. **KEY RESULT AREAS**: **System Administration** - The Business Applications Coordinator is accountable for systems administration and related...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Mid-Senior Company primary industry Hospitality Job functional area Other **LOCATION**: Johannesburg **OVERALL PURPOSE OF THIS JOB**: System administration and related support and maintenance of the relevant Business Application Systems in all areas regionally and nationally as...

LOCATION: Johannesburg OVERALL PURPOSE OF THIS JOB: System administration and related support and maintenance of the relevant Business Application Systems in all areas regionally and nationally as required. KEY RESULT AREAS: System Administration - The Business Applications Coordinator is accountable for systems administration and related support and...

We are seeking a dynamic and detail-oriented Service Centre Helpdesk Coordinator to join our team at Eaton's Electrical Business. In this role, you will be the backbone of our service operations, ensuring seamless scheduling, coordination, and customer satisfaction. If you thrive in a fast-paced environment and have a passion for problem-solving, this is the...

For our Electrical Division in Johannesburg, we are looking for a Service Centre Helpdesk Coordinator who will assist our Power Distribution Technical Manager in scheduling our team of Field Service Engineers work, more precisely arranging installations, repairs, commissioning, projects and services. Quoting, Forecasting and Reporting tasks are also included...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Job ID**: 85756**Date Posted**: Posted 12 hours ago**Location**: Johannesburg**Job Title**: INTERMEDIATE APPLICATION SPECIALIST (6 MONTHS) FTC - JOHANNESBURG - GAUTENG SCOPE OF JOB: - Troubleshooting The primary role will require you to be a problem solver. You will test, validate and engage with the customer to come up with solutions for any incidents,...

**Role Purpose** Team Lead for Condeco System Application and helpdesk team. **Main Outputs** - Complete Daily Systems health checks on Condeco Application and Database servers to ensure that the resources (RAM and CPU) are running at an acceptable rate. - Supporting the Application environment and service, which is rolled out nationally on the client’s...

Helpdesk Technician Role DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to provide technical support and assistance to end-users in Johannesburg.Key Responsibilities:Offer technical assistance via phone, email, and other communication channels to end-users.Troubleshoot and resolve IT issues and incidents efficiently.Log and track all...

**Key Accountabilities / Principal Responsibilities** **Primary Duties** Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure...

Additional responsibilities include: - Provide general user support - Provide support to the IT systems administrator to Install, configure, and manage Windows, Linux, and Mac desktops and servers, mobile device management as well as network infrastructure - Keep the asset register, purchase management and support of all office IT infrastructure up to...

Provide 24x7 support and maintenance Microsoft Servers environment: Initially nightshift: 10pm-5am Fault Resolution and Troubleshooting and provide support & technical advice to clients Implement and/or coordinate system updates and replacement of 'old' versions Ensure networks & servers are fully operational Administration: Conduct User, Network...

Managed Talent Solutions a Business Unit within Datacentrix is looking for an HR Application Support Consultant for one of their client based in Randburg. This is a fixed term contract for 6 months.  The Support Consultant will be required to serve as the custodial “owner” and subject-matter expert for designated IT applications/systems. Supporting the...