Key Accounts Administrator

2 weeks ago

Cape Town, South Africa Rentokil Initial Full time

**Rentokil Initial**:
Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development
Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.
We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

**Our family of businesses**:
Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.
We operate in over 65 countries and we are ranked in the top 3 in 63 of those.
We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.
Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.
Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity
Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.

**Requirements**:
The purpose of this role is to ensure a high standard of service is delivered to every customer, ensuring service call outs are resolved within the business SLA. This requires a clear understanding of the business processes, ensuring customer excellence is central to all activities whilst consistently meeting the required performance standards.The role will require close working relationships with Key Account Managers, Area Support Managers, and the local operations.
- First point of contact for all National Account emergency work
- Coordination of service attendance and liaising with client at every stage
- Follow up on service attendance ensuring service reports and certificates have been received
- Retrospective costing along with supporting evidence sent to customer and payment requested
- Ensuring all completed works have been sent for processing
- Tracking and monitoring all work orders
- Updating all customer portals with required information
- Developing strong relationships with Key customers
- Develop a close working relationship with KAM's and branch network

**Additional Responsibilities**:

- Raising icabs tickets / complaints to the relevant personnel
- Assistance with debt recovery with KAM

**Skills**:

- Good numeracy & literacy skills.
- Good IT skills.
- Ability to use internet
- Proven communication skills to both internal and external stakeholders.
- Good eye for detail with a high level of accuracy.
- Strong commitment to delivering customer excellence.
- Strong organisation skills to effectively manage and prioritise workload.
- Ability to manage multiple tasks in a very fast paced environment

Qualifications and Experience
- Matric
- Good numeracy & literacy skills.
- Good IT skills.
- Ability to use internet
- Proven communication skills to both internal and external stakeholders.
- Good eye for detail with a high level of accuracy.
- Strong commitment to delivering customer excellence.
- Strong organisation skills to effectively manage and prioritise workload.
- Ability to manage multiple tasks in a very fast paced environment
- Evidence of sufficient experience to demonstrate ability
- Valid drivers licence

**Benefits**:
Employment Equity

  • Key Accounts Assistant

    4 weeks ago

    Cape Town, South Africa RAD Resources Full time

    Our client in the Retail Industry is looking for a "Key accounts assistant" to join their organisation. **Duties**: - Providing administrative support to the Key Accounts Manager - Set up for customer meetings - Ordering & controlling of samples for shows and presentations - General client administration duties - Assist with queries of products not...

  • Key Accounts Assistant

    4 weeks ago

    Cape Town, South Africa Sandi Crowther Recruitment Full time

    Western Cape, CPT - CBD - R19 000 **Requirements**: - Have a minimum of two-years work experience. - BCom in Business/Analytics. - Solid administration skills - Own reliable transport. - Valid drivers’ license. **Responsibilities**: - Providing administrative support to the Key Accounts Manager(s) - Set up for customer meetings - Ordering & controlling...

  • Key Accounts Manager

    4 weeks ago

    Cape Town, South Africa SET Recruitment Consultants Full time

    **Technical Key Accounts Manager** **Attractive Market Related Package** **Cape Town** Excellent Career Opportunity with growing Manufacturer for experienced Key Accounts Manager. Reporting to the Operations Director, you will be responsible for managing key client accounts across South Africa, ensuring exceptional service delivery, and driving business...

  • Key Accounts Manager

    4 weeks ago

    Cape Town, South Africa Adzuna ZA B C2 Full time

    Job OverviewA Skilled Key Account Manager is needed to oversee the relationships of the company with some its most important clients in the FMCG Foods industry.You will be responsible for obtaining and maintaining long term key customers by understanding their requirements.satisfaction. The goal is to contribute in sustaining and growing our business to...

  • Regional Key Accounts Manager

    4 weeks ago

    Cape Town, South Africa Recruitment Matters Africa Full time

    The Regional Key Accounts Manager is responsible for developing and managing a portfolio of key accounts in a specific geographic region. This includes developing and maintaining relationships with key decision-makers, identifying and addressing customer needs, and driving sales growth. The Regional Key Accounts Manager is also responsible for developing and...

  • Key Account Sales Support

    7 days ago

    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 72736 **Job Type** - Permanent **Job Title** - Key Account Sales Support **Computer Skills** - MS Office **Industry** - Security - Safety **City** - Cape Town **Province** - Western Cape **REPORTS TO**:NATIONAL KEY ACCOUNT MANAGER**MAIN PURPOSE OF JOB**: - Act as the crucial link for the Company’s key account customers and their...

  • Junior Key Account Manager

    6 days ago

    Cape Town, South Africa Staff Solutions Full time

    Western Cape, Cape Town - Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable) **Our client in the FMCG sector is seeking a dynamic junior key account manager to join their team** Developing a solid and trusting relationship between major key clients and company. Expand the relationships with existing customers by continuously...

  • Key Account Manager

    6 days ago

    Cape Town, South Africa Joubert and Associates Full time

    LK Products offer locally produced, quality braai accessories, cookware, camping essentials and other household accessories to the South African market. Their innovative product range has offered practical and effective cooking, outdoor and domestic solutions since 1989. The company currently has an opportunity for an experienced and skilled Key Account...

  • Key Account Manager

    5 days ago

    Cape Town, South Africa Continuum Personnel Services Full time

    **KEY ACCOUNT MANAGER** **Job description** We are looking for an experienced Key Account Manager to effectively manage all facets of client relations responsibilities in order to ensure superior service, maximise revenue and retain and increase current client business. The Key Account Manager is responsible for assisting clients with relocation throughout...

  • Key Accounts Manager

    4 weeks ago

    Cape Town, South Africa RMV Solutions Pty Ltd Full time

    Our client, a manufacturer and distributor of ceiling, partitioning, access flooring, and structural steel systems, is currently recruiting a Key Account manager to bring in new business through cold calling Face to Face. T his position is between the Paarden Eiland and Parrow Branches. The following are considered the Key Performance areas for this...

  • Key Accounts Manager

    4 weeks ago

    Cape Town, South Africa West Coast Personnel Full time

    Key Accounts ManagerEppingR60 000 pm CTC + petrol card FMCG Company which imports and distributers of snacks and confectionery brands seeks a Key Accounts Manager. Cape town basedMust have min of 5 years experience as a key accounts manager servicing Pick n Pay, Shoprite, Spar, Makro, Foodlovers Market, OK Foods, PEP stores and independent trade...

  • Key Accounts Manager

    4 weeks ago

    Cape Town, South Africa Clicks Group Limited Full time

    Advert reference: click_014255 Advert status: Online - **Position Summary**: **Industry**:Pharmaceutical Sector **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about the...

  • Key Account Manager

    4 weeks ago

    Cape Town, South Africa Armstrong Appointments Full time

    Role DescriptionThis is a full-time hybrid role for a Key Account Manager based in City of Cape Town. The Key Account Manager will be responsible for managing and developing key accounts, creating business plans, providing exceptional customer service, and ensuring customer satisfaction.Company DescriptionThe Company is a leading supplier of Food products to...

  • Manager Key Accounts

    3 weeks ago

    Cape Town, South Africa Adidas Full time

    Purpose & Overall Relevance for the Organisation: To ensure profitable market share and net sales growth within Key Accounts in Market EM South while respecting the image of the adidas Group brands To passionately lead the key account function in identifying, developing and implementing strategies for the profitable growth. Key Responsibilities: ...

  • Key Account Manager

    4 weeks ago

    Cape Town, South Africa Status Staffing Full time

    Our client is seeking an experienced Key Account Manager to oversee client relations and facilitate relocations throughout Africa & the Middle East. This role involves proactively managing accounts, maintaining client relationships, and identifying business opportunities. Strong analytical skills and excellent English proficiency are required. If you have at...

  • Junior Key Account Manager

    4 weeks ago

    Cape Town, South Africa CME Recruitment Full time

    JUNIOR KEY ACCOUNTS MANAGER - RETAIL Industry Cape Town Leading luxury Retail Group seeks dynamic and suitably qualified / experienced Key Accounts Manager to join their highly successful team. KNOWLEDGE/EXPERIENCE/SKILLS REQUIRED: - Business-related Degree/Diploma - Minimum 3 years in a Customer-facing role within the Retail sector - Ability to work...

  • Key Account Manager

    4 weeks ago

    Cape Town, South Africa Core Group Full time

    Our approach covers everything from helping you introduce the latest Apple devices into the learning space, integrating with current systems, guiding professional development and curriculum strategies, and supporting with technology services. iStore Education is looking for a Key Account Manager for the Western Cape and outlying region. **Role...

  • Consultant Key Account X2

    4 weeks ago

    Cape Town, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Junior Key Accounts Manager

    4 weeks ago

    Cape Town, South Africa CME Recruitment Full time

    **JUNIOR KEY ACCOUNTS MANAGER - RETAIL INDUSTRY** **Requirements**: At least 3 years experience in a similar role Advanced Microsoft office ability Ability to travel as and when necessary (Local)SAP experience advantageous A strong understanding of lifestyle brands and the market opportunities within the retail, wholesale and e-commerce sector Business...

  • Key Account Manager

    7 days ago

    Cape Town, South Africa Armstrong Appointments Full time

    Cape Town - Posted 3 hours ago **Role Description** This is a full-time hybrid role for a Key Account Manager based in City of Cape Town. The Key Account Manager will be responsible for managing and developing key accounts, creating business plans, providing exceptional customer service, and ensuring customer satisfaction. **Company Description** The...