Junior Key Account Manager

2 weeks ago


Cape Town, South Africa Staff Solutions Full time

Western Cape, Cape Town
- Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)

**Our client in the FMCG sector is seeking a dynamic junior key account manager to join their team**

Developing a solid and trusting relationship between major key clients and company.

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

Analyzing client data to provide customer relationship management. Developing a complete understanding of key account needs.
- Resolving key client issues and complaints.
- Anticipating key account changes and improvements.
- Managing communications between key clients and internal teams.
- Serve as the link of communication between key customers and internal teams.
- Liaise with account team assigned to each client.
- Strategic planning to improve client results.
- Negotiating contracts with the client and establishing a timeline of performance.
- Collaborating with the Regional sales managers on all aspects deriving from key accounts objectives and outcomes.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Key Account Manager Requirements and Qualifications
- Able to multitask, prioritize, and manage time efficiently.
- Goal-oriented, organized team player.
- Encouraging to team and staff; able to mentor and lead.
- Self-motivated and self-directed.
- Excellent interpersonal relationship skills.
- In-depth understanding of company key clients and their position in the industry.
- Eager to expand the company with new sales, clients, and territories.
- Able to analyze data and sales statistics and translate results into better solutions.
- Bachelor’s degree in marketing, business administration, sales, or relevant field.
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
- Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
- Strong negotiation skills, with ability follow-through on client contracts.
- Ability to multitask and manage more than one client account.
- Proven results of delivering client solutions and meeting sales goal.
- Key skills include high EQ and IQ, coupled with the ability to deal with all levels of people. High levels of resilience required.
- For more information please contact:

- Tammy Harris



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