Director of Revenue Management
2 days ago
**Job Number** 22168453
**Job Category** Revenue Management
**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**Function**
Responsible for maximizing revenue and profit associated with guest rooms and function space. Develops and recommends sales strategy for pricing of the transient customer, wholesale, contract and group / catering segments. Oversees all the processes associated with demand, revenue, price positioning, forecasting, inventory management and opportunity analysis. Works with the Sales Strategy Team to develop the hotel sales strategy and ensures implementation and evaluation. Identifies future revenue opportunities and effectively communicates strategies within the Hotel Team. Fosters productive relationships with Hotel stakeholders.
**Required Experience & Qualifications**
- Minimum of 4 years experience in Revenue Management discipline; in at least 2 different properties (preferred).
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.
- **Writing**:
- Communicating effectively in writing as appropriate for the needs of the audience.
- **Analytical/Critical Thinking** - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
- **Reading Comprehension** - Understanding written sentences and paragraphs in work related documents.
- **Basic Computer Skills** - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- **Oral Comprehension** - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- **Revenue Management** - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
- **Mathematics** - Using mathematics to solve problems.
- **Economics and Accounting** - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
- **Number Facility** - The ability to add, subtract, multiply, or divide quickly and correctly
**Key Areas of Responsibility**
- Provides revenue strategy expertise and leadership to the property leadership team.
- Advocates system adoption and maximizes use of Marriott’s tools and resources.
- Determines sales strategies and communicates recommendations to property leadership.
- Establishes and maintains effective and rational pricing strategies for rooms and function space.
- Develops and executes the hotel strategic plan.
- Oversees the annual pricing process for transient, group and catering segments.
- Supports the annual business planning process and generates annual room revenue budget.
- Prepares, communicates and critiques weekly and monthly hotel rooms projections.
- Evaluates effectiveness of property participation in electronic sales channels. Validating hotel participation, rate set up, information accuracy and competitor positioning.
- Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.
- Analyzes weekly and monthly STR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
- Identifies and communicates revenue and profit opportunities to property leadership team
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Prepares sales strategy meeting agenda, supporting documentation and leads property meetings.
- Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Ensures that all rates are loaded correctly and in a timely manner and selling through all relevant distribution channels.
- Ensures execution of regional and/or market demand generation activities; implementation and analysis.
- Analyzes period end and other available systems data to identify trends, future need per
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